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Security Operations Associate

Job Location: Prague

Regional Description: Czech Republic

Job Number: 00653525

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- Job description

 

Job Summary: 

The primary objectives of the Security Operations Associates are to monitor and review security events for external Accenture clients.

Key Responsibilities: 

• Monitor event queues and respond based on priorities and service level agreements

• Perform investigations, based on defined processes, to help determine the cause of the security incident

• Initiate escalation procedure to counteract potential threats/vulnerabilities, based on defined processes

• Appropriately inform and advise management on incidents

• Highlight issues in processes related to security monitoring so that they can be corrected

• Part of a 24/7 Shift operation

• Travel is sometimes possible once experienced.

 

 

 

Requirements:

• Thorough when following processes

• Analytical and problem-solving skills

• Ability to manage multiple tasks

• Basic knowledge of IT technologies

• Proficiency in written and spoken English

• Willingness to learn and improve – extensive training will be provided

Nice to have skills:

• Interest in Security, Network and Server Monitoring technologies

• Basic knowledge of Windows server and Unix/Linux operating systems

• Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.

• Knowledge of Security principles, techniques and technologies

• Experience working in a customer service or support environment

• Programming and scripting skills

 

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