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Multinational Policy Administrator with English and French language

multiple locations +view all Job No. r00216134 Full-time

Job Description

Role open for Sofia, Plovdiv, Varna, Burgas and Ruse.

Role Overview:

  • Ensure that all documents, policies, invoices, instructions, etc. are issued and sent as per the agreed quality standards and service levels.
  • Validate the accuracy of data and documents in line with the company's internal policies and the local legal framework.
  • Provide administrative support to all related teams in the Multinational segment.
  • Proactively engage with respond to local clients' broker s queries.
  • Execute policy and premium bookings, documents archiving and dispatching of the documentation pack to clients brokers.
  • Updating and maintaining local and Multinational systems, tools and documentation.
  • Fostering a culture of cooperation between team members and internal and external stakeholders to ensure high professional standards and a positive atmosphere. #LI-EU


Required Knowledge:
  • Excellent knowledge of English language – C1

  • Excellent knowledge of French language - B2

  • Strong communication skills, both verbal and written.

  • Ability to work independently, organize and prioritize own tasks effectively.

  • Team-work capabilities – knowledge sharing, providing/seeking guidance and advice when needed. 

  • General computer literacy – MS Office.

  • Work experience in customer service is preferred but not essential.

  • Fresh graduates are encouraged to apply.


We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:

  • Career Counselling
  • Additional paid time off
  • Flexible home office policy
  • Flexible benefits
  • Luxury health & dental insurance
  • Life insurance
  • Food vouchers
  • Fuel card/Public transport card
  • Multisport cards
  • Employee Assistance Program
  • Bonuses for special occasions
  • Options to buy shares


Plovdiv, Sofia

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