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ServiceNow Technical Architect

multiple locations +view all Job No. r00208683 Full-time - Hybrid

Job Description

The role is available for Sofia, Plovdiv, Ruse, Varna and Burgas.

Do you enjoy supporting clients in solving complex business problems and like to stay ahead of the technology curve? Do you like to develop and strengthen existing relationships with clients and build for them strong value propositions? If you have experience in providing clients with designing and building high performing corporate service management solutions, then we want you to join Accenture and help our clients leverage suite of ServiceNow solutions utilizing Accenture value proposition to design, build and operate solutions based on leading ServiceNow technology.

As an Accenture ServiceNow Technical Architect, you will be responsible to develop/grow ServiceNow Technical development team in Bulgaria and plays in cooperation with various internal stakeholders and reflecting market situation as well as support, analyze and design client solutions. You will utilize your existing Service Management / ServiceNow and market knowledge and technical expertise to support various customer needs and develop value propositions.

Accenture is ServiceNow’s largest professional services partner with over 18.000+ resources globally. Accenture ServiceNow Global Practice is responsible to build, sell and deliver solutions that are based on ServiceNow products (IT, Security, HR, Customer Service and Intelligent Applications).


  • Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
  • Collaborate closely with clients and cross-functional teams to gather and understand business requirements and translate them into technical designs
  • Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
  • Stay current with ServiceNow platform advancements and emerging trends to drive innovation.
  • Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
  • Ensure the security, scalability, and maintainability of ServiceNow solutions



This is what you already have:

  • University or equivalent degree in an IT-related field.
  • Minimum of seven years of experience in ServiceNow development and architecture
  • Proven track of records in client/server and Web applications design and implementation, including custom applications and integrations
  • ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred.
  • Working experience in agile software development environment
  • Self-motivation and ability to work in self-organized teams, to inspire and guid
  • Strong communication, presentation, and technical writing skills.
  • Working proficiency in English.


• Employee Assistance Program

• Career Counselling

• Ability for working from home for people on maternity/paternity leave

• 30 days paid leave

• Flexible home office policy

• Options to buy shares

• Relocation Bonus

• Luxury health & dental insurance

• Bonuses for special occasions

• Certification

• Food vouchers

• Multisport cards


Plovdiv, Sofia

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