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Operations process administrator with German language (Multiple locations)

multiple locations +view all Job No. r00159657 Full-time

Job Description

Role open for Sofia, Plovdiv, Varna, Burgas and Ruse.

Role Overview:

The role is responsible for managing the whole insurance policy lifecycle. This includes policy creation, renewals, changes, transfers, and cancellations. In addition to that, part of the process is related to issuance of endorsements and certificates. The role is entirely back-office with no direct interaction with customers. However, there will be daily written communication with our colleagues from the respective office. Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts..

  • Working on various processes related to different insurance products (property, auto, cargo, financial lines).
  • Responsible for policy creation, renewals, changes, transfers, and cancellations of insurance policies based on instructions received from the respective foreign office.
  • Working with a specific internal software system for data processing and storing.
  • Validating the accuracy of data and documents in line with company`s internal policies and the local legal framework.
  • Active written communication with brokers and colleagues from other offices.
  • Fostering a culture of cooperation between team members to ensure high professional standards and positive atmosphere.


Required Knowledge:

  • Very good knowledge of German language – B2.
  • Computer literate and experienced in MS Word.
  • Attention to details with focus on punctuality when working with documentation.
  • Ability to prioritize own tasks effectively.
  • Team-work capabilities – knowledge sharing, providing/seeking guidance and advice when needed.
  • Previous experience in an administrative position will be considered an advantage.
  • Fresh graduates are encouraged to apply.


  • Career Counselling
  • Additional paid time off
  • Flexible home office policy
  • Flexible benefits
  • Luxury health & dental insurance
  • Life insurance
  • Food vouchers
  • Fuel card/Public transport card
  • Multisport cards
  • Employee Assistance Program
  • Bonuses for special occasions
  • Options to buy shares.



Plovdiv, Sofia

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