Job Description

N3, Part of Accenture, is a sales and marketing solutions firm dedicated to working with software and technology solutions providers. Our client base includes the world's leading brands and thier partner networks. N3 has sustained rapid growth since its founding in 2004.

We are a performance-based organization that rewards creativity, hard work, and success. N3 is not your typical corporate environment. Our business casual atmosphere and fast-paced workday make N3 a unique place to work.

Ready to make a splash and be a sales difference maker! You as an Inside Sales Renewals Specialist will be part of a Global Renewals Sales team that leads the renewal sales motion of maintenance support contracts and identifies up-sell opportunities from our established customer base. You will be responsible for achieving sales revenue targets through outbound outreach to leads, pitching the value proposition of our products to increase business adoption, and maintaining and growing those clients. If you have inside sales experience ideally within a B2B environment and you’re ambitious, confident with high energy levels, then this is the position for you. 

Main Responsibilities/Accountabilities 

  • Outbound, quota-carrying sales performers for small-to-medium markets driving renewals of Subscription Advantage (SA), Software Maintenance (SWM), Enterprise-level Support contracts (e.g. TRM) 

  • Manages all assigned renewal opportunities through leveraging channel partners or directly to end customers where needed ensuring on-time renewal targets are achieved 

  • Provides routine analytical and administrative support for customers and partners to guide them through their renewal opportunity and process 

  • Supports general account sales strategies for named and focus accounts and prospects for cross-sell and up-sell opportunities 

  • Promotes value proposition of upgrades and renewals to maximize return on products and solutions 

  • Participating fully in training sessions, skill building & professional development  

  • Provide consultative advice to Businesses to help grow their businesses and achieve their objectives 

  • Identifying decision makers amongst the targeted leads to kick-off the sales process 

  • Maintaining and expanding your pipeline of prospects 

  • Utilizes CRM system and all necessary applications to manage and optimize opportunities, generate customer quotes and track all sales stages of the renewal opportunities. 


Required Skills  

  • Highly proficient computer skills including MS Office and Salesforce 

  • Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business  

  • Sales aptitude: exhibiting ability to empathize with customer and meet targets 

Preferred Skills  

  • Able to work in a fast-paced, self-directed entrepreneurial environment 

  • Demonstrate speed, agility, critical-thinking, and problem-solving skills with an ability to ramp up quickly 

  • Ability to multi-task and work under pressure 

  • Proactively communicate to clients on progress and proactively identify areas where clients can improve on how they use our solutions 

  • Minimum of 1 year of sales/ inside sales and experience working with SMB level customers preferred 

  • IT environment experience preferred 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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