Customer Success Mgmt Analyst with Czech

Secure new customer wins for Client Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent Present Client's Cloud value propositions and differentiation that align to customer's business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions Provide technical product overview and insights pertinent to customer need and usage scenarios Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud. Position competitive offerings and solutions in the context of customer needs and experiences Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought Demonstrate aspects of the technical and business solution to customers over Teams/Skype for Business Execute quick technical feasibility assessments and proposal developments for the customers identified solutions Develop a Level 300 knowledge of Client's Cloud offerings and leverage all training resources Act as the key technical contact for the SMB Vendor Tele team with potential customers Conduct group and one-on-one trainings across the Center on subjects of expertise Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics Constantly research and educate self with the newest