Inside Sales Analyst

• Join a global organization

• Develop your career within a world-class team

• Flexible work arrangements

Accenture currently has an opportunity for an Inside Sales Senior Analyst. The right candidate will join a fun and energetic team delivering digital marketing expertise to the Australia and New Zealand market, and an integral part of growing our business.

We are partnering with our client to help businesses build brand awareness, increase product sales, and much more. Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge social media platform.

THE WORK: You will have the exciting opportunity to work in a dynamic and fast-paced environment. You will be expected to perform independently and become a subject matter expert in Sales Pursuit Management. Your active participation and contribution in team discussions will be highly valued. Additionally, you will have the opportunity to contribute in providing solutions to work-related problems.

• Respond to inbound customer queries regarding product and service information

• Identify upselling opportunities from customer conversations

• Provide customer service support and clarify customer needs

• Recommend new products, packages, upsell, and cross-sell products or services

• Track and record information to manage and optimize opportunities

To be successful in this role, you will have:

·    Minimum 1 year experience in an Account Manager or Sales role.
·    Flexible and quick learner, able to adapt to continuously evolving digital advertising campaigns to help clients grow their business on the advertising platform
·    Experience in or knowledge of digital marketing, advertising and performance advertising is a strong advantage.
·    Analytical skills that enable you to draw insights, identify improvements and assess campaign performance
·    Focus on delighting SMB clients by driving the right advertising product adoption for the right client
·    Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience
·    Sales aptitude; exhibiting ability to empathize with customer and meet targets
·    Ooze consultative selling and customer empathy all the time
·    Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Industry X, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 742,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

WHAT WE BELIEVE:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. 

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organization where you can strive for more, achieve great things and maintain the balance and wellbeing you need. 

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 290 055 000 (Australia) or +64 4466 6056 (New Zealand). 

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