Supiya Balakul

Managing Director – Retail

Bangkok, Thailand

"Accenture prioritizes our safety and well-being by providing us tools and technologies that empower us to work from home effectively."

What I do

I am a managing director with a focus on the retail industry. My work revolves around helping businesses in consumer-related industries to stay relevant to the ever-shifting needs and expectations of their customers.

To achieve that, I collaborate with colleagues across our markets and services to fulfill various client requirements. From designing innovative customer experiences to boosting operational efficiency through digitization, we leverage the power of our deep industry knowledge combined with Accenture’s tech capabilities to drive transformational change unlike no other.

In addition to my role as a client account executive, I’m also the Corporate Citizenship lead for Accenture in Thailand. In this role, I support the company’s efforts in creating meaningful change in our communities through responsible business practices

Learn more about Retail Careers.

A day in my life

I’ve been with Accenture for more than 20 years and I’ve had the opportunity to work with leading Thai companies across a wide range of industries. One of the most exciting projects assigned to me was managing a merchandising system implementation that impacted end consumers directly.

The work scope was vast, covering inventory planning, replenishment, invoice processing, month-end processing, build-to-sell and consignment for the client’s more than 300 stores across the country. It was challenging for me as I had to learn and deliver new solutions. I also needed to help some of my peers to acquire new technical skills while making sure everything went smoothly.

Thankfully, the project was delivered successfully. We gained the client’s trust, and they came back to us to expand this solution to 1,000 stores in a different business unit.

This leads me to my next point. One thing I like about being part of Accenture is the talented people who make the company a fun and inspiring place for everyone. People here are open to learning new things and we work as a team to find the best solutions for our clients’ business challenges.

In my spare time, I exercise with my father. I also enjoy eating out at nice restaurants and traveling both within and outside Thailand.

"One thing I like about being part of Accenture is the talented people who make the company a fun and inspiring place for everyone."

My advice

I have three pieces of advice for anyone who would consider working with us. First, learn to prioritize—but know when to ask for help because we are always willing to support one another here. Second, be the best version of yourself. While you may look up to someone, you should carve your own path because everyone is unique, and we all have different life priorities. Lastly, don't forget to reward yourself for your accomplishments. You deserve it!

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