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Client Account Lead (Retail & Consumer Goods)

Bangkok Job No. r00157621 Full-time

Job Description

Key responsibilities

  • Understand the client’s business, priorities and leadership agenda

  • Build and maintain client relationships – with specific target on Chief Experience Officer and C-1 level relationships

  • Co-create with the client, articulate transformation and drive innovation agenda for the client

  • Align the right teams or capabilities to enable successful transformation/innovation agendas

  • Establish self as a trusted advisor with the client C-suite through an in-depth understanding of the client and their industry

  • Build networks within Accenture to be able to bring the best of One Accenture to the client across Song, Strategy & Consulting, Technology and Operations

  • Responsible for the overall account P&L, key commercial metrics for the account

  • Help originate and co-create ideas with clients based on their priorities

  • Stewardship and leadership of people – nurturing your team and inspire their personal & professional growth


Professional qualifications

·        Key criteria - experience in Thailand companies and related industries (Retail, Consumer Goods, and related industries) with in-depth knowledge of the industry.

·        Experience in client relationship management and demonstrate ability to develop skills at a C-suite and senior management level engagement.

·        Experience of 10-14 years in consulting and account management experience (preferably within Thailand and South-East Asia region).

·        Relevant experience in any Service Group (Strategy, Consulting, Technology) with some direct experience in large-scale client Transformation and Operational programs would be preferred. 

Personal qualities

·        Strategic Thinking – continuous learner who actively seeks out information to broaden your base of knowledge, ability to aggregate diverse sources of information to make calculated calls and take calculated risks

·        Relationship Builder – ability to relate at all levels and nurture relationships to form trust-based partnerships with client stakeholders, ability to build sustainable long-term relationships that survive the test of adversities

·        Influencing skills – high EQ, ability to listen and translation into solutions/actions to maximize outcomes, to be able to manage difficult situations with empathy and finesse in order to create win-win outcomes

·        Executing for results – resourceful, action-oriented, ability to orchestrate across many teams to collaborate and deliver to client agenda

·        Ability to work with ambiguity and take initiative to drive the agenda-making

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