Collect, document, and verify business requirements and functional specifications.
Map business requirements to functional requirements.
Develop and deliver project documentation including requirements traceability matrix, business process design, configuration design.
Identify gaps in the standard product functionality.
Recommend effective solutions. Design any customizations or extensions where there is a gap in the standard product functionality.
Interface between technical teams and client/users.
Design solutions in conjunction with technical teams.
Ensure deliverables are being met on a timely basis.
Create/ review test scenarios, scripts, test plans and execute them.
Testing and delivering application documentation.
Conduct system training.
Participate in competency building activities and internal trainings.
Support sales and proposals development in mapping standard product functionality to business requirements, identifying solution gaps and proposing relevant customizations or extensions.