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Trust & Safety QA Team Lead
Bangkok
Job No. r00106266
Full-time
Job Description
Responsible for:
Site Quality performance
Drive and lead RCA, Analysis, Action plans
Drive Quality Targets
Developing people
Develop and maintain good working relationship with client counterparts
Coordinating and managing assigned capability roles
Qualifications
At least 2 years of relevant experience
Management reporting experience
Managing measured productivity of team
Experience managing productivity-driven operation
Strong leadership skills
Ability to learn quickly through self-study, classroom, and hands-on experience
Strong analytical skills
Strong communication skills with all levels of employees and management
Ability to perform special projects as needed in addition to daily responsibilities
Strong organizational skills
Flexibility to work in different shifts and overtime; or swing shifts as needed.
Ability to organize staff and supervise workload for maximum efficiency