CRM Developer Lead
Responsibilities:
- Design, build, and configure CRM applications to meet business process and application requirements.
- Serve as a subject matter expert, providing technical leadership and guidance to the team.
- Collaborate with cross-functional teams and manage team performance, ensuring effective delivery of solutions.
- Make key technical decisions and provide problem-solving support across multiple teams.
- Develop innovative application solutions that enhance user experience and align with client needs.
- Conduct thorough testing and quality assurance to ensure application reliability and performance.
- Stay current with industry trends and emerging technologies to continuously improve development processes.
- Mentor and guide junior team members, fostering a collaborative and learning-oriented environment.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in CRM development and application configuration.
- Advanced proficiency in Microsoft Dynamics 365 Customer Service is required.
- Advanced proficiency in Configuration & Release Management, Design & Build Enablement, and Build Management is strongly preferred.
- Strong experience in customization, integration, and workflow automation within CRM systems.
- Solid understanding of software development lifecycle (SDLC) and agile methodologies.
- Proficiency in programming languages such as C#, .NET, JavaScript, or similar.
- Experience with API integrations, data migration, and database management.
- Excellent problem-solving skills and ability to make strategic technical decisions.
- Strong communication and stakeholder management skills.
- Ability to mentor and lead teams, ensuring high-quality deliverables.
Singapore
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