Anca Moldoveanu

Client Service Delivery Senior Manager

Bucharest, Romania

"I truly believe that change plays a key factor in everyone’s development."

How I put change in motion

Change is a way of being, and I try to live it both professionally and personally. For me, change is definitory and during my years in Accenture I had numerous opportunities to embark on new journeys, which challenged, developed, and shaped me into the human I am today.

I have a portfolio with over 400 people who have multiple clients and I put change in motion by client feedback and change of behaviors, which are two of the most crucial factors for ensuring a smooth relation with our clients. Together with my team, we have managed to bring a new vibe into our client interaction, which led us to a new and improved relationship, smooth running processes and better results.

Learn more about Operations Careers.

A day in my life

My day starts early in the morning by multitasking mother duties, e-mail readings and lots of coffee. Most of my days involves meetings and calls and as much as I enjoy it, constantly talking to people and keeping up with different subjects can be sometimes tiring, which is why I constantly try to keep myself motivated. I combine operational work with different projects and initiatives that are close to my heart and feed my creative side – I am a Brand Ambassador; a Mental Health Ally and I also deliver various internal trainings.

“I like to constantly challenge myself and switch direction in my work. When I get tired of e-mails, I embark on new projects that inspire me and help me inspire others”

My advice

Start working on yourself, both personally and professionally, rather than being a spectator of your life. It’s your responsibility to become what you aspire to be and stop waiting for others to bring change into your life.

Jobs like mine

Romania Bucharest

Infra Engineer

Information Technology Operations

Posted 8 days ago

Romania Bucharest

IT Customer Service Associate with English

Information Technology Operations

Posted more than 1 month ago

Romania Bucharest

Service Desk Agent with Dutch

Information Technology Operations

Posted more than 1 month ago

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All