Job Description
Bring your talent and passion to Accenture – join us for our Support Engineer Team.
We are looking for iPDM Rollout Support Engineer (German is required) to take part as a full-time employee in some of the most successful and innovative projects in Industry X.
WHAT WILL YOU DO?
- Work on functional tickets on the iPDM Rollout Management Project
- Coordinate with Client Users, Client Key Experts, Client IT and 3 rd party providers
- Understand the client landscape and the PDM Release driven change management
- Track and record tickets in JIRA and ITSM
- Document solutions and update existing documentation
- Improve the functional processes by analyzing user requests and create reports
- Conduct meaningful meetings with the Client Key Experts for the overall process improvement
Qualifications
WHAT MAKES THE DIFFERENCE?
Problem solving skills
Strong German and English-speaking individual with heavy client interaction
Knowledge of the SAP topics is advantageous
Ability to continuously learn and want to improve
Knowledge in Jira, Confluence, ITSM Remedy, MS Office Package
Basic agile principles for large projects
Abstraction capability / fast structuring of new topics
Experience in SAP Functional PDM Experience is advantageous
Experience in support could be a plus
WHAT’S IN IT FOR YOU?
Innovative projects for prestigious clients
Exposure to the latest technologies
Career development through focus on technical and soft-skill training and personal growth
Work from home (fully remote in the current social context)
Continuous growth in a positive and multicultural work environment
Personalized benefits package, including meal vouchers, public transportation, medical services, private pension, life insurance, gym subscription and many more
About Accenture Industrial Software Solutions
We are visionary innovators
We think the best work in software development can only come from people who love nothing more than spending every minute thinking about it. And working on it. We work with any programming languages, as long as they are the best fit for our requirements.
That means you might need to learn something new, all the time. That’s who we are.
We are a curious and dedicated team
We may have different expertise and work on different projects, but we are all on the same team, with only one goal on our minds—to keep leveling up and building something useful for the world. Internal training is a big part of our lives, so everyone has the opportunity to learn and to teach.
About Industry X Accenture
We are part of Accenture, a leading global professional services company, with more than 600,000 employees around the world, across 120 countries.
Accenture Industry X Romania helps clients digitally transform their business through smart, connected and living technologies that will increase agility and innovation.
Locations
Cluj Napoca, Targu Mures, Timisoara or Remote
Locations
Cluj Napoca,Targu Mures,TimisoaraEqual Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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