Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Every day is a process of growth, being responsible of:

  • Leading activities projects for area of responsibility: Payroll

  • Develop work instructions, process documents and communications by collaborating with GPOs and experts

  • Ensure delivery team s documentation is in accordance with the agreed ways of working

  • Monitor and control payroll processes and their daily delivery

  • Execute and or coordinate testing of tools

  • Act as escalation point for process or tool related issues

  • Raise testing issues and monitor issue logs, escalate findings as per de agreed process to the designated contacts and retest when applicable

  • Mitigate any raise issues and coordinate activities with relevant parties

  • Manage different stakeholders and ensure a proper communication with the different Accenture teams transition, process teams, other operational teams etc. and the client counterpart or 3rd party providers

  • Identify continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization

  • Conduct client calls and or workshops on specific activities. Focus on client outcomes, stay up to date and become involved in their projects and activities.

  • Train team members on new or enhanced processes policies in collaboration with Payroll GPO SME

  • Act as people manager for team members

  • Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job training and classroom training

  • Communicating across organizational boundaries from entry level employees through to senior managers

  • 3rd party management responsibilities

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Skills that make your work successful:

  • Payroll extensive experience is mandatory - this is a very senior role with exposure to client, leadership, delivery teams. The person needs to be fully independent to discuss payroll design topics;

  • Advanced level of English;

  • Requires analysis and solving of complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures;

  • Requires understanding of the strategic direction set by senior management as it relates to team goals;

  • Primary upward interaction is with direct supervisor or Service Delivery Lead. Generally, interacts with peers and or management levels at a client and or within Accenture but overseeing the delivery team activity.

How we truly care:

  • Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.

  • Travel virtually around the globe, working in a diverse and multicultural environment.

  • Benefit from health insurance and support from a mental health therapist, to keep your life balanced.

  • Have fun while working, participating in internal company events, sports activities and community initiatives.

  •  Save money doing the things you love, having access to different discounts on products and services.

  • If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.

  • Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey! 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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