Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
 

The Business Operations Specialist supports the service delivery team(s) in managing resources, projects to meet both the goals of the business and clients. Responsibilities may include the development and execution of demand management processes, training and education on standard project management requirements and methods, facilitating project governance and reporting, and creating models to improve business decisions.  

 

Main area of activity – Talent Acquisition

Every day is a process of growth, being responsible to:

  • Provide coordination/communication support to Delivery or product leads and their team(s) to ensure initiatives meet schedule, budget, and quality commitments

  • Produce consolidated project status reporting

  • Track, measure, report and communicate project costs, performance issues and risks

  • Maintain internal process documentation

  • Provide ad hoc analysis and support as required

  • Ensure that new deals and projects adhere to governance processes or escalate non-compliance to the Program Management Office (PMO) and Delivery Excellence Lead

  • Provide continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization

  • Review project status reports and action item logs to identify issues; address risks and concerns directly with project stakeholders or action item assignees or raise them to the attention of senior management for further direction

  • Facilitate a project management network to provide a vehicle for learning opportunities and sharing project management experiences

  • Support standard management reporting processes and metrics throughout the delivery/product organization by creating templates, job aids and other materials and produce reporting packages as required

Read more of the job description


Qualifications

Skills that make your work successful?

Basic Qualifications 

  • Talent Acquisition processes experience - minimum 3 years

  • Previous system testing/implementation experience - nice to have

  • Good communication (written and oral) and stakeholder management skills 

  • Experienced user of Excel, pivot tables, reports  

  • English proficient user 

 

Professional Skill Requirements 

  • Good knowledge of Microsoft suite applications (including Outlook, Word, Excel, PowerPoint, Visio, Skype for Business)

  • Proven ability to work independently and as a Team member 

  • Good organizational, multi-tasking and time management skills 

  • Flexibility and adaptability to a changing work environment  

How we truly care:

  • Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.

  • Travel virtually around the globe, working in a diverse and multicultural environment.

  • Benefit from health insurance and support from a mental health therapist, to keep your life balanced.

  • Have fun while working, participating in internal company events, sports activities and community initiatives.

  • Save money doing the things you love, having access to different discounts on products and services.

  • If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.

  • Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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