Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.
Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Every day is a process of growth, being responsible of:

  • Participate in process improvement initiatives or special projects as assigned;

  • Execute to standard processes and take recommended actions to achieve metrics ;

  • Execute continuous process improvement techniques;

  • Decrease 'cost-to-serve' by execution of cost initiatives;

  • Ensure internal/external client satisfaction;

  • Demonstrate ability to execute solutions for level-appropriate issues;

  • Demonstrate continuous improvement in process and service;

  • Comply with Accenture standards, procedures and policies, as well as regulatory requirements (e.g., regulations related to recoveries of debit balances);

  • Engage in issue resolution procedures and follow escalation processes;

  • Respond to various requests for information, as needed. Escalate to supervisor as appropriate;

  • File, archive and retrieve documents (paper-based and electronic) using filing standards;

  • Respond to information requests by searching, summarizing research results and compiling in requested format;

  • Executes other tasks as assigned by supervisor; 

  • Deliver client satisfaction through accurate delivery and demonstration of ownership;

  • May serve as technical and functional resource to other team members;

  • Actively participate in Community events;

  • May support/initiate/participate in employee engagement initiatives May support in the training/education of new and/or more junior team members on operation procedures & policies;


Skills that make your work successful:

  • Basic/ Intermediate level of French (A2-B1) and a good level of English (B2);

  • Ability to work proactively and independently; 

  • Ability to deliver real value to customers and emphasizing results over activities;

  • Quick, analytical thinker;

  • Automotive Knowledge, automotive market- basic knowledge;

  • Good understanding for vehicle components and key features;

  • Passion for automotive industry;

How we truly care:

  • Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.

  •  Travel virtually around the globe, working in a diverse and multicultural environment;

  • Benefit from health insurance and support from a mental health therapist, to keep your life balanced.

  •  Have fun while working, participating in internal company events, sports activities and community initiatives.

  •  Save money doing the things you love, having access to different discounts on products and services.

  •  If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.

  •  Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.


Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.



Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


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