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Account Manager with French

Job Location: Iasi

Regional Description: Romania

Job Number: 00593835


- Job description

Account Manager with French
Purpose of the Job
The primary purpose of the role is to manage the delivery of the Accenture Energy Practice service to our customers thereby ensuring the retention and renewal of the customer contracts.  Additionally, the role also requires the ability to upsell additional services where there is a genuine benefit for the client and the company in doing so.
You will be required to be a “solutions provider” working closely with your allocated client portfolio in order to identify requirements and deliver appropriate solutions. 
Key Responsibilities 
  • Supports at the account level - setting expectations and assisting in the management of internal/external service delivery of 1 to  multiple small accounts
    • Understands project financials (cost revenue, CCI, etc.)
    • Mentors and grooms delivery teams in ACN best practices
    • Maintains business and industry knowledge to support Customers in strategic delivery decisions
    • uses experience to improve results of his/her self and his/her team
    • Maintains Account Plans for all clients within portfolio to ensure retention and growth of the accounts
    • Ensures Client expectations are set and managed according to expectations
    • Has a good sense for business objectives (costs, revenue, CCI)
    • Negotiating Client contract renewals
    • Strong people and relationship building skills
Account Manager with French
Ideal Candidate
- Fluency in English and French (written and spoken)
- Minimum 3 years professional experience in analytic role                                                                            
- Ability to work with large quantities of data and convert it to a comprehensible result
- Focus on automation, processes and innovation
- Proficiency with Excel and Power Point

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