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Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Title: Application Support Engineer
Job Overview: The Application Support Engineer will play a critical role in the HA SOCC deal, providing expert technical support and engineering solutions for our advanced application and cloud services. This position requires a proactive approach to problem-solving, a deep understanding of cloud technologies, and a commitment to continuous learning and improvement.to provide a dynamic service to ensure system stability and reliability.
Roles & Responsibilities:
- Provide technical support for critical business systems, identifying and resolving issues in a timely manner.
- Collaborate with cross-functional teams to ensure system stability and reliability.
- Develop and maintain technical documentation, including system configurations, processes, and procedures.
- Participate in the design and implementation of system enhancements and upgrades.
Professional & Technical Skills:
- Additional Good To Have Skills: Server Operating Systems x86.
- Experience in providing technical support for critical business systems.
- Ability to work independently and as part of a team.
- Proven experience in application support and cloud services.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Familiarity with cloud platforms and services.
- Ability to work in a fast-paced, dynamic environment.
Additional Information:
- The candidate should have 1 year of experience in Microsoft SQL Server.
- The ideal candidate will possess a strong educational background in computer science or a related field.
Minimum 1 year(s) of experience is required
Locations
Mandaluyong City, Muntinlupa, Taguig