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Delivery Lead

IT Operations Senior Manager | Senior Level | Full time
Job No. 14528059 | Kuala Lumpur
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THE WORK: Discover the opportunity to make a meaningful impact through your expertise. You will be a subject matter expert with deep knowledge and experience, using your influencing and advisory skills to guide important decisions. Engaging with multiple groups, you will contribute to key resolutions and provide solutions that benefit various areas. This role invites you to bring your advanced capabilities to a dynamic environment where your insights will be highly valued and your contributions truly appreciated.

  • Drive incident and outage management, ensuring timely investigation and restoration.
  • Monitor systems and analyze trends to enhance performance and prevent future incidents.
  • Track and facilitate the acceptance of changes within production environments.
  • Operate information technology production services in alignment with established protocols and service agreements.
  • Collaborate with diverse stakeholders to maintain smooth and efficient operations.

Required:

  • Advanced proficiency in Account Delivery Management
  • Advanced proficiency in Business Operation Maanagement
  • A minimum of 8 years of experience in relevant related skills
  • Bachelor's degree in relevant field of studies

Preferred:

  • Advanced Estimation and Planning
  • Advanced Work Management
  • Intermediate Risk Assessment
  • Intermediate Process Improvement
  • Beginner Confilict Resoluton

Kuala Lumpur

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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