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Network Engineering

Software/Application/Cloud Tech Support Analyst | Early Career | Full time
Job No. 14371632 | Mexico City
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THE WORK: Explore opportunities to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and collaborate to provide effective solutions to work-related challenges. This role embraces advanced Network and Service Management, inviting you to engage with enthusiasm and a forward-thinking mindset. Join us to make a meaningful impact and grow your expertise in a supportive environment. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment promptly and efficiently. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational policies and standards. HERE'S WHAT YOU WILL NEED: Advanced proficiency in Network and Service Management. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Advanced proficiency in Network Engineering Planning and Deployment Solution. Advanced proficiency in Network Infrastructures. Intermediate proficiency in Systems Analysis. Intermediate proficiency in Problem Solving. Beginner proficiency in Communication Skills.

THE WORK: Explore opportunities to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and collaborate to provide effective solutions to work-related challenges. This role embraces advanced Network and Service Management, inviting you to engage with enthusiasm and a forward-thinking mindset. Join us to make a meaningful impact and grow your expertise in a supportive environment.

Ensure production systems are available and operating according to defined service level agreements.
Drive incident and outage resolution and maintain clear communication throughout the process.
Facilitate the restoration of service to the production environment promptly and efficiently.
Establish and maintain disaster recovery procedures to safeguard critical operations.
Maintain data retention practices in alignment with organizational policies and standards.

HERE'S WHAT YOU WILL NEED:

Advanced proficiency in Network and Service Management.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Advanced proficiency in Network Engineering Planning and Deployment Solution.
Advanced proficiency in Network Infrastructures.
Intermediate proficiency in Systems Analysis.
Intermediate proficiency in Problem Solving.
Beginner proficiency in Communication Skills.

Mexico City

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