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Automation QA (Salesforce)

Heredia Job No. r00201670 Full-time - Hybrid

Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.    

The Automation QA (Salesforce) is a professional with a strong background in a technology field, such as Computer Science or Web Development, and is responsible for providing test automation services for multiple products and applications adhering to Accenture standards and policies.  

Key Responsibilities

  • Develop and maintain automated test scripts for Salesforce applications using testing frameworks and tools such as Selenium, ApexTestRunner, and Salesforce Test Automation Kit.

  • Design, implement, and execute functional, regression, and integration tests to validate the behavior and performance of Salesforce functionalities across multiple clouds and components.

  • Collaborate with software developers, business analysts, and product owners to understand requirements and translate them into comprehensive test plans and scenarios covering various use cases and workflows.

  • Analyze test results, identify defects, and work collaboratively with development teams to prioritize and resolve issues impacting Salesforce functionality across different clouds and components.

  • Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to ensure alignment with project objectives and timelines.

  • Contribute to the creation and maintenance of Salesforce-specific test documentation, including test plans, test cases, and test reports, ensuring accuracy and completeness.

#LI-LATAM

Qualifications

Experience Required

  • Bachelor’s degree in Computer Science, Software Engineering or related field.

  • Advanced English skills: writing, reading and speaking.

  • Ability to work on multiple projects at the same time.

  • Ability to communicate findings to technical and non-technical colleagues.

  • 3+ years of experience as QA Automation Engineer or similar role.

  • Experience required in Sales Cloud, Service Cloud, Case Management within Service Cloud, and Reports & Dashboards.

  • Proficiency in using Apex.

  • Experience running manual and complex automated scripts and apply knowledge to planning.

  • Strong technical experience in Selenium.

  • Experience on the creation of different types of Automation frameworks (Data driven, Keyword driven, etc.).

  • Experience analyzing business requirements and performing different types of testing: stress, performance, functional, API, end-to-end testing.

  • Create and execute test cases to validate the functionality, performance, and security of Salesforce applications.

  • Continuously enhance and optimize automated test suites to ensure comprehensive coverage.

  • Proficiency in test automation tools and frameworks (e.g., Selenium, Apex Test Automation).

Nice to have

  • Financial Services Cloud (FSC).

  • Copado Robotic Testing.

  • Version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.

  • Agile development methodologies and tools such as JIRA.

  • Genesys Telephony Integration, Omni Channel (Queues, Skills), Flex Cards and Omni Studio, Lightning Flow, Apex and Integrations, LWC and Aura Components, Mulesoft, Salesforce CRMA (Analytics), Copado DevOps.

  • Salesforce certifications such as Salesforce Certified Administrator (ADM 201) or Salesforce Certified Platform Developer I.

What we Offer

  • Health and Life Insurance

  • Accenture days, 3 additional vacation days

  • On site doctor

  • Birthday leave

  • Internet reimbursement

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