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Renewal Specialist - Senior Analyst
Heredia
Job No. r00174433
Full-time - Hybrid
Job Description
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Who We Are:
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our ground-breaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
The Work: Renewal Specialist
The role requires a highly motivated, target driven, determined individual with excellent communication skills. The role is responsible for managing opportunities from 40% to 100% with customers, partners and internal resources. Agent should have experience and be comfortable on the phone with customers handling Microsoft Solutions Conversations and guiding customers to make decisions on Microsoft technologies.
Key responsibilities include but are not limited to:
· Successfully communicate with contacts via the phone daily.
· Own and deliver sales quota, including number of deals closed, revenue closed and Cloud sales
· Effectively own and drive customer opportunities until successful closing by positioning the value of the Microsoft Solutions to customers and partners, engaging both with customers and partners
· Guarantee customer and partner satisfaction with the sales process
· Complete Microsoft trainings and on-line research in order stay abreast of any change
Qualifications
Basic Qualifications:
- Minimum of 3 years’ experience in sales or lead generation (desired Technology Sales related)
- Language(s) Required: English - minimum level C1 required.
Preferred Qualifications:
- Bachelor's degree
- Microsoft licensing knowledge highly desired
- Microsoft product knowledge - sales experience preferred; full stack, but focus on cloud technologies (M365 & Azure)
- Education sector experience nice to have
- Knowledge of Microsoft cloud services and Products
- Demonstrated ability to meet and/or exceed determined sales and activity quotas
- Commanding a desire to learn and succeed in sales
- Excellent communication and negotiation skills required, as well as excellent presentation skills
- Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
