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Renewal Specialist - ISAR

Heredia Job No. r00174433 Full-time - Hybrid

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at


Who We Are:

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our ground-breaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.


The Work: EDU Renewal Specialist - ISAR

The role requires a highly motivated, target driven, determined individual with excellent communication skills.  The role is responsible for managing opportunities from 40% to 100% with customers, partners and internal resources. Agent should have experience and be comfortable on the phone with customers handling Microsoft Solutions Conversations and guiding customers to make decisions on Microsoft technologies.


Key responsibilities include but are not limited to:

·       Successfully communicate with contacts via the phone daily.

·       Own and deliver sales quota, including number of deals closed, revenue closed and Cloud sales

·       Effectively own and drive customer opportunities until successful closing by positioning the value of the Microsoft Solutions to customers and partners, engaging both with customers and partners

·       Guarantee customer and partner satisfaction with the sales process

·       Complete Microsoft trainings and on-line research in order stay abreast of any change



Basic Qualifications: 

  • Minimum of 5 years’ experience in sales or lead generation (desired Technology Sales related)
  • Language(s) Required: English  - minimum level C1 required.

Preferred Qualifications:

  • Bachelor's degree 
  • Microsoft licensing knowledge highly desired
  • Microsoft product knowledge - sales experience preferred; full stack, but focus on cloud technologies (M365 & Azure)
  • Education sector experience nice to have
  • Knowledge of Microsoft cloud services and Products
  • Demonstrated ability to meet and/or exceed determined sales and activity quotas
  • Commanding a desire to learn and succeed in sales
  • Excellent communication and negotiation skills required, as well as excellent presentation skills
  • Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration

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