Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

The service interaction designer produces complex assets used in the development of digital interfaces based on graphics standards, user experience and best practices to generate design solutions.

Key Responsibilities

  • Proposes, communicates and adjusts UX roadmaps (research, production, iterations and evaluations) tailored to specific projects.
  • Participates in the creation of requirements or user stories.
  • Prepares and facilitates ideation activities with users, stakeholders or team members.
  • Champions user-centered design.
  • Conducts heuristic evaluations, organizes and moderates usability testing, prepares usability reports.
  • Performs intuitive UX evaluations, competitive analysis, help facilitate usability testing, and present recommendations on major projects that involve user experience.
  • Orientates others in user-centered design concepts and the Design Thinking methodology.
  • Understands user research findings, design principles and product data; and leverages them into design proposals.
  • Creates materials concerning the desired Information Architecture (sitemaps), Interaction Design (workflows) and User Research (personas).
  • Oversee usability testing and product correction.

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      Qualifications

      Requierements:

      • + 6 or +8 years of experience working in the field of service design research in all stages, from conceptualization to production and people management.
        Proposes, communicates and adjusts UX roadmaps research, production, iterations and evaluations tailored to specific projects.
      • English Advanced
      • Fluency in client calls. 

      • Experience taking ownership of projects. 

      • Understanding of digital production workflow. 

      • Participates in the creation of requirements or user stories.
      • Prepares and facilitates ideation activities with users, stakeholders or team members.
      • Champions user centered design.
      • Conducts heuristic evaluations, organizes and moderates usability testing, prepares usability reports.
      • Performs intuitive UX evaluations, competitive analysis, help facilitate usability testing, and present recommendations on major projects that involve user experience.
      • Orientates others in user centered design concepts and the Design Thinking methodology.
      • Understands user research findings, design principles and product data and leverages them into design proposals.
      • Creates materials concerning the desired Information Architecture sitemaps , Interaction Design workflows and User Research personas .
      • Oversee usability testing and product correction.

      All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

      Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

      Accenture is committed to providing veteran employment opportunities to our service men and women.

      COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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      Learn more about Accenture

      Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

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