HR Service Delivery Analyst ( Jap Speaker )
As Avanade’s HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics.
What you'll do
- Perform a range of HR processes including but not limited to:
- Maintain and update Workday;
- Manage employee life cycle (Onboarding, LOA, exit, etc);
- Manage employee’s and HR’s queries and work with different stakeholders and partner with BHR to resolve issues or inquiries;
- Manage inquiries via chat;
- Run different audits and controls to make sure data is accurate;
- Drive for process excellence through innovation and process enhancement;
- Build and maintain good relationship with key stakeholders and counterparts and collaborate
effectively;
Skills and experiences
- Prior HR support or related experience;
- Fluent English and Japanese skills are essential - Japanese N2 Certified or Native Speaker;
- English Intermediate level of reading and listening skill;
- Excellent time management with ability to prioritize tasks and execute with minimal supervision;
- Proficiency in navigating MS Office (i.e. Microsoft Outlook, Word, SharePoint, etc.);
- Proven ability to build and manage relationships with colleagues and customers.
About you
Characteristics that can spell success for this role:
- A Growth Mindset and the drive to succeed;
- Strong communication and interpersonal skills;
- Strong analytics and problem-solving skills;
- Flexibility and detail-oriented;
- Proactivity and accuracy expected.
To be filled by recruiter.
Kuala Lumpur
Equal Employment Opportunity Statement
We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture’s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.