Organizational Change Senior Manager - Utilities
We are:
Talent and Organization, and we help clients co-create the workforce of the future. How? We make decisions based on insights. We give people the tools and roadmaps to do their best work. We create digital experiences employees love. And we teach companies how to grow great, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management and beyond. Visit us here to find out more about Talent and Organization.
You are:
A force for change and a leader. You know that companies must change or be left behind, and you know how to help companies do that. You’ve got the skills, tools and know-how to help companies reinvent themselves from top-to-bottom utilizing technology, automation and AI to be more nimble, more capable and more productive. You also know that clients need a strong team to help them and you know how to build teams that work.
The work:
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Guide clients through reinvention including reimagining work and workforce enabled by technology, automation and Gen AI capabilities
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Guide the translation of strategic direction and business objectives established by clients into holistic change strategies
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Build and lead change teams within large-scale reinvention programs, guiding clients through designing and embedding continuous change practices
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Use data-driven insights to assess change readiness, adoption rates, and organizational sentiment
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Design agile change strategies that will help companies shift their culture, adjust ways of working to be future-ready
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Apply human-centered design principles to co-create change solutions and personalized change journeys with clients.
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Use leading practice change tools and methodologies including:
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Organizational change analytics and data visualization
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Behavioral science practices
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Agile change management methods and tools
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Digital engagement, collaboration, and development tools and platforms
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Help clients build lasting agile change capabilities at all levels of the organization to build organizational resiliency
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Help Accenture with business development including proposals and build client relationships
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Build our T&O practice by helping with market research, Points-of-View, capability development, thought capital, and knowledge management
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Be ready to build those air miles with travel as needed
Here’s what you need:
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Minimum of 8 years’ experience in transformational change management
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Minimum of 5 years’ experience in Consulting, Advisory, or Project-based environments
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Minimum of 3 years of Utilities Industry experience
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Minimum of 2 years of experience working on programs in the Customer Service / Customer Operations domain
Bonus points if:
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Experience working with Customer Information Systems including but not limited to SAP and Oracle.
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You know everything there is to know about how to design, develop and roll out change management processes
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You’re familiar with digital tools like HR Automation, Future Workforce Design and Analytics
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Experience with: Change Analytics, Change Tracking, Design Thinking, Change Capability Development, Agile Change Management
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You’re familiar with digital change management tools like Cognition.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 05/27/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York $122,700 to $338,300
New Jersey $141,100 to $338,300
Washington $141,100 to $311,200
New York City, NY
Equal Employment Opportunity Statement
We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture’s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.