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AS/400 Application Support Engineer

Advanced App/Cloud Support & Engineering Team Lead/Consultant | Mid-Level | Full time
Job No. R00318198 | Multiple Locations
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Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Job Description:

Technical Responsibilities (AS/400 Core):

  • Manage daily batch cycles, restart failed jobs, and ensure SLA compliance.

  • Analyze spool files, logs, and message queues to identify root causes.

  • Support deployments, code promotions, and environment changes.

  • Perform RCA and implement permanent fixes for recurring issues.

  • Maintain security controls, user profiles, and audit compliance

  • Maintain and update runbooks, SOPs, escalation paths, and batch recovery procedures.

  • Ensure incident, problem, and change management processes are followed consistently.

  • Standardize operational workflows across applications and teams to reduce variability.

  • Validate that deployment, rollback, and RCA processes are documented and adhered to.

** This is a hybrid role requiring 3 days onsite at client in either New York, NY, Jersey City, NJ, Pennington, NJ, Charlotte, NC, Chicago, IL or Plano, TX.**

Basic Qualifications:

  • Minimum of 3 years of experience with IBM i (AS/400), OS/400 operations, and system administration.

  • Minimum of 3 years of experience in CL, RPG/RPGLE, COBOL, SQL/DB2, and file structures.

  • Minimum of 3 years of experience with job scheduling tools and monitoring platforms.

  • HS Diploma or GED

Preferred Qualifications:

  • Five or more years of experience with IBM AS/400

  • Familiarity with ITIL processes and production support governance.

  • Strong documentation, communication, and stakeholder management skills.

  • Experience in environments with strict audit/compliance requirements (SOX, PCI, HIPAA).

  • Exposure to modernization initiatives (APIs, integrations, automation).

  • Ability to drive operational readiness assessments and close MAPS gaps.

  • Experience coordinating across distributed teams (onshore/offshore)


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/01/2026

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location                   Hourly Range
California                          $62.70 to $72.70

Cleveland                          $62.70 to $72.70

Colorado                           $62.70 to $72.70
District of Columbia        $62.70 to $72.70
Illinois                                $62.70 to $72.70
Maryland                           $62.70 to $72.70

Massachusetts                $62.70 to $72.70

Minnesota                        $62.70 to $72.70
New York                          $62.70 to $72.70
New Jersey                       $62.70 to $72.70

Washington                      $62.70 to $72.70

New York City, NY

Charlotte, NC

Chicago, IL

Irving, TX

Morristown, NJ

Philadelphia, PA

Equal Employment Opportunity Statement

We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture’s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.