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DE032347-Learning Exp Design & Dev Senior Analyst

Instructor Senior Analyst | Full time | Experience: 2-5 years
Job No. CXO-132307-S73389 | Taguig
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Learning Exp Design & Dev Senior Analyst
WORK SETUP: Hybrid

OVERALL PURPOSE:
The Instructional Design Senior Analyst works with different training resources and subject matter experts (SMEs) to create self-paced, or instructor led courses required for Capability Development training programs.

RESPONSIBILITIES:
Design and Development of Effective Learning Content using appropriate delivery methods
• Analysis of competency and knowledge requirements to design an effective training model for learner needs
• Participate in training reviews and feedback sessions from training resources to apply recommendations
• Conduct research, extensive fact checking and validation to support accuracy of information to be added in content
• Designing curriculum, content outline and storyboards, applying appropriate multimedia learning methodologies considering scalability, delivery requirements and limitations
• Develop training materials such as slides, facilitator guides, participant guides, elearning, videos, job aids, handouts, and pre and post course work
• Revision of existing training programs based on changes to requirements
• Liaising with learning partners to include appropriate learning courses in the program
• Working with the technical team in the publishing of materials in the learning platforms
• Create skill and knowledge assessments as well as case studies
• Assess course development timelines and efforts and communicate with stakeholders

Learning Program Delivery and training resources enablement
• Conduct Train the trainer sessions to ensure consistency in delivery of developed instructor-led courses if necessary
• Recording and evaluating training data using Kirkpatrick’s levels of evaluation to gauge effectiveness
• Ensure training materials are accessible to participants and faculty

Periodic Creation and Review of Learning Materials
• Revise modules or create new material based on pre/post test results, faculty and learner feedback
• Categorization and review of content recency and relevance that have been released or are already uploaded to the learning platforms
• Development, re-templating or rewriting of content from subject matter experts

Communication Materials Development
• Design and create collaterals to communicate information, updates and announcements about training programs being supported such as mailers, brochures, videos, slides and catalogs

OTHERS:
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends Off
Project/Team Location: Taguig, Uptown Bonifacio Tower 2

SKILL AND QUALIFICATIONS: • At least 2-3 years Instructional Design and Content Development Experience • At least 1-2 years Contact Center Training Experience - preferred • Proficient in E Learning Development applications (Articulate, Captivate) • Working knowledge of video editing/ development preferred (e.g. Canva, Adobe Premiere, Powtoon)

Taguig

Equal Employment Opportunity Statement

We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture’s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

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