Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
JD — ServiceNow AI Developer (Entry Level) Key Responsibilities • Develop AI-enabled features on ServiceNow (Now Assist, Virtual Agent, AI Search) using App Engine Studio, Flow Designer, and IntegrationHub. • Implement agentic patterns for workflow automation and developer assistance. • Author prompts and evaluators; contribute to RAG strategies and testing frameworks. • Collaborate in agile pods with architects and product owners; participate in sprints and code reviews. • Apply Responsible AI principles and follow secure engineering practices. Qualifications & Skills • Strong fundamentals in JavaScript, REST APIs, and ServiceNow platform development. • Familiarity with ServiceNow App Engine, Flow Designer, IntegrationHub, and Scoped Applications. • Understanding of LLMs, prompt engineering, and evaluation metrics. • Knowledge of Virtual Agent, AI Search tuning, and Now Assist configuration. • Exposure to ServiceNow data models, UI policies, Business Rules, and client scripts. • Awareness of integration patterns (SOAP/REST), MID Server, and authentication mechanisms (OAuth, SAML). • Basic understanding of RAG concepts, vector search, and orchestration frameworks. Soft Skills • Curiosity and continuous learning mindset. • Strong collaboration and communication skills. • Problem-solving orientation with attention to detail. • Adaptability in fast-paced, client-focused environments.
Bengaluru
Equal Employment Opportunity Statement
We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture’s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.