Digital Data Reviewer (Japanese speaker)
Kuala Lumpur
| Early Career
| Full time
Mandarin Technical Troubleshooting Agent
IT Operations Associate
|
Early Career
|
Full time
Job No. 14276776
|
Kuala Lumpur
#LI-GM
THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in IT Troubleshooting, fostering a collaborative environment where continuous learning and contribution are encouraged. Join us in creating a positive impact and growing your skills in a welcoming and dynamic setting.
- Drive incident and outage management, investigation, and restoration processes.
- Monitor systems and analyze trends to enhance performance and prevent future incidents.
- Track and facilitate the acceptance of changes to production environments.
- Operate information technology production services in alignment with established protocols and service agreements.
HERE'S WHAT YOU WILL NEED:
- Expert proficiency in IT Troubleshooting.
- Advanced proficiency in Engineering Support.
- It is advantageous to have prior experience in relevant related skills.
- Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
- Intermediate proficiency in system analysis.
- Advanced proficiency in network diagnostics.
- Beginner proficiency in software configuration.
- Intermediate proficiency in technical documentation.
- Advanced proficiency in customer support.
Kuala Lumpur
Equal Employment Opportunity Statement
We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture’s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.