Sales Instructor

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

The Instructor Senior Analyst is a multifaceted role that does instructional design work and delivers training on using the SPIN Sales Methodology and other sales capabilities, helping sales professionals strengthen discovery conversations, uncover customer needs, and improve sales effectiveness through structured questioning and messaging refinement. The role will also evaluate existing training efforts to analyze the effectiveness and ROI to the business.

Responsibilities include:

• Identify sales skills and knowledge gaps, partnering with senior leaders and cross-functional teams to build targeted programs that increase efficiency, expertise, and overall impact for sales and support teams in the region.

• Deliver sales training and workshops using the SPIN Sales Methodology to improve seller performance, customer engagement, and opportunity development.

• Provide on-the-job coaching and sales messaging calibration.

• Conduct learning virtual and in-person for new and experienced employees.

• Perform needs analyses and make training recommendations.

• Establish a feedback loop between learning and leadership.

• Create, schedule, and coordinate classes.

• Counsel and provide guidance to managers on employee professional development.

• Build relationships with managers, employees, and the vendor

• Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training data, and create training reports as needed.

• Escalate issues posing business risk to management.