Technology Support Engineer
THE WORK: Explore new possibilities and embrace challenges with enthusiasm. You will perform independently and become a subject matter expert while actively participating and contributing in team discussions. Your contributions will help provide effective solutions to work-related problems, reflecting a strong foundation in Workplace Technology Remote Support. Join us in this exciting journey and make a meaningful impact every day.
Drive incident and outage management, investigation, and restoration processes.
Monitor systems and analyze trends to enhance performance and prevent incidents.
Track and facilitate acceptance of changes to production environments.
Operate information technology production services in alignment with management protocols and service level agreements.
Collaborate with colleagues to maintain smooth and efficient technology operations.
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Workplace Technology Remote Support.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills.
Beginner communication skills.
Intermediate analytical thinking skills.
Beginner adaptability skills.
Intermediate customer service skills.
Mandaluyong City
Statement zur Chancengleichheit
Wir suchen Menschen mit eigenem Lebensentwurf und ungewöhnlichem Lebenslauf. Individuell statt uniform. Vielfalt statt Norm. Diversität ist unsere Stärke und eine wesentliche Komponente der Unternehmenskultur von Accenture. Wir fördern ein integratives und offenes Arbeitsumfeld, in dem sich jeder so zeigen kann, wie er ist. Bei Accenture sind alle Bewerber:innen willkommen: unabhängig von Herkunft, Nationalität, Glaube, Behinderung, Alter, Familienstand, Partnerschaftsstatus, sexueller Orientierung, Geschlecht und anderen gesetzlich geschützten Gründen.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.