Operations Manager with German
Operations Manager:
At Accenture Bulgaria, we are looking for an experienced Operations Manager to lead a dynamic team delivering key business operations for an international client. The role combines people leadership, operational excellence, client management, data-driven decision-making, and continuous improvement.
If you are a strong people leader who enjoys improving processes, developing teams, and building trusted client relationships, this is an opportunity to make a meaningful impact in an international environment.
Key Responsibilities:
- Lead, motivate, and develop a team responsible for contract and order management, invoicing, reporting, and related operational activities.
- Ensure high-quality and timely service delivery while maintaining a strong focus on operational performance and client satisfaction.
- Monitor team performance, provide regular feedback, and support individual development through coaching and mentoring.
- Identify opportunities for process improvement, standardization, and increased operational efficiency.
- Lead operational projects and client-specific initiatives from planning through execution.
- Partner with internal teams and client stakeholders to align priorities, expectations, and business objectives.
- Analyze workload, performance data, and operational trends to support effective capacity planning and resource allocation.
- Build strong relationships with client stakeholders, understand evolving business needs, and proactively address operational challenges.
- Promote a culture of collaboration, accountability, continuous improvement, and high performance.
What We’re Looking For:
- 5+ years of experience in operations, service delivery, or a similar business environment, including proven people leadership experience.
- Demonstrated experience in team management, performance improvement, and achievement of operational targets.
- Fluency in English and German.
- Strong Microsoft Office skills, particularly Excel and PowerPoint, with the ability to analyze and present operational data.
- Experience with data analysis, reporting, and performance management.
- Project management experience, ideally involving process optimization or operational transformation.
- Strong analytical, organizational, and problem-solving skills with a data-driven mindset.
- Excellent stakeholder management and communication skills.
- Ability to adapt, prioritize, and remain resilient in a dynamic and fast-paced international environment.
- Bachelor’s degree in business administration, Operations Management, Economics, or another relevant field.
Just a part of the reason to bring your career here:
- 25 days annual holiday
- Opportunity for career progression
- Hybrid workplace
- Flexible benefit program
- Home office equipment
- Options to buy Accenture's shares
- Luxury health and dental insurance
- Food vouchers
- Multisport card
- Employee Assistance Program
- Bonuses on special occasions
- Free language courses
#LI-EU
Sofia
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.