Multinational process administrator with Spanish and English language
The role is responsible for managing the whole insurance policy lifecycle - policy creation, renewal, amendments, and cancellation. In addition, part of the responsibilities will be certain related administrative tasks – issuance of insurance certificates, replying to queries, system and documents maintenance etc.
The role is back-office with no direct interaction with end customers. However, in certain cases there will be written communication with the respective country teams and/or the insurance brokers.
Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts.
Spirit of the role:
• Working with a specific internal software system for data processing and storing.
• Active written communication with brokers and colleagues from other offices.
• Fostering a culture of cooperation between team members to ensure high professional standards and positive atmosphere.
Main responsibilities:
• Ensure that all documents (policies, invoices, instructions, etc.) are issued and send as per the agreed quality standards and service levels.
• Validate the accuracy of data and documents in line with company`s internal policies and the local legal framework.
• Provide administrative support to all related teams in the Multinational segment.
• Proactively engage with/respond to local client’s/broker’s queries.
• Execute policy and premium bookings, documents archiving, and dispatching of the documentation pack to clients/brokers.
• Updating and maintaining local and Multinational systems, tools and documentation.
• Fostering a culture of cooperation between team members and internal and external stakeholders to ensure high professional standards and positive atmosphere.
What will make you stand out:
• Very good knowledge of English language – B2-C1.
• Very good knowledge of Spanish language – B2-C1.
• Computer literacy and experience with MS Office.
• Attention to details with focus on punctuality when working with documentation.
• Ability to prioritize own tasks effectively.
• Skills on communicating in professional manner, incl. in written, within a large multi-cultural environment.
• Team-work capabilities – knowledge sharing, providing/seeking guidance and feedback, peer support.
• Previous experience in an administrative position will be considered an advantage.
Just a part of the reasons to bring your career here:
• 25 days annual holiday
• Opportunities for career progression
• Hybrid Workplace
• Flexible benefit program
• Home office equipment
• Options to buy Accenture's shares
• Luxury health & dental insurance; Life insurance
• Food vouchers
• Multisport cards
• Employee assistance program
• Bonuses for special occasions
• Free language courses
Sofia
Plovdiv
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