Multinational Policy Administrator with German and English language
The role is responsible for managing the whole insurance policy lifecycle - policy creation, renewal, amendments, and cancellation. In addition, part of the responsibilities will be certain related administrative tasks – issuance of insurance certificates, replying to customer queries, system and documents maintenance etc.
The role is back-office with no direct interaction with end customers. However, in certain cases there will be written communication with the respective country teams and/or the insurance brokers.
Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts.
Main responsibilities:
Ensure that all documents, policies, invoices, instructions, etc. are issued and sent as per the agreed quality standards and service levels.
Validate the accuracy of data and documents in line with the company's internal policies and the local legal framework.
Provide administrative support to all related teams in the Multinational segment.
Proactively engage with respond to local clients' broker s queries.
Execute policy and premium bookings, documents archiving and dispatching of the documentation pack to clients brokers.
Updating and maintaining local and Multinational systems, tools and documentation.
Fostering a culture of cooperation between team members and internal and external stakeholders to ensure high professional standards and a positive atmosphere.
Required Knowledge:
Excellent knowledge of German language – B2-C1.
Excellent knowledge of English language - B2-C1.
Strong communication skills, both verbal and written.
Ability to work independently, organize and prioritize own tasks effectively.
Team-work capabilities – knowledge sharing, providing/seeking guidance and advice when needed.
General computer literacy – MS Office.
Benefits:
We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:
Career Counselling
Additional paid time off
Hybrid working model - Sofia & Plovdiv
Remote working model - Varna, Burgas & Ruse
Flexible benefits
Luxury health & dental insurance
Life insurance
Food vouchers
Fuel card
Multisport cards
Employee Assistance Program
Bonuses for special occasions
Options to buy shares
About Accenture:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Sofia
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.