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Offer more in your traveler experience

Why the traveler experience matters


of consumers having at least one trip this year will “treat themselves” with meaningful experiences


of American travelers were influenced by TikTok in 2022


of people would prefer to book an entire trip (flights, hotels, rental car and extras) through one website


of consumers worldwide expect companies to understand how their needs and objectives have changed and to address those new needs

What you can do

Reclaim leisure demand by giving travelers new sources of inspiration. Additionally, grow the corporate traveler segment by thinking holistically about the experience and breaking down silos to drive value from multiple angles.

Transform the direct channel experience and enhance the product offering with third-party propositions. It’s time to go beyond your own products and services to address the entire traveler journey.

Improve the service offered to your customers with digital processes that deliver higher customer and employee satisfaction, as well as improving financial KPIs.

Create an operational data and AI platform that taps into companies’ talent, technology and data ecosystems to create personalized experiences, provide real-time assistance, anticipate customers' needs and streamline operations.