Supply chain managed services
Run supply chain managed services that cut costs, reduce risk and free your teams to focus on grow.
How AI is changing supply chain managed services
Running supply chain operations in-house is expensive, talent-intensive and increasingly difficult to scale. As cost pressures grow and disruptions multiply, companies are absorbing operational risk that a specialist partner could manage better. AI is changing what managed services can deliver: operations that are faster to stabilize, cheaper to run and capable of continuously improving without adding headcount. Accenture's supply chain managed services give you the expertise, technology and operational depth to run your supply chain while you focus on growth.
DATA
183%
Level of disruption is up since 2019 — making the case for specialist managed services over in-house operations that weren’t built for this level of volatility.
20-30%
Inventory cost reduction achievable through managed supply chain operations.
3.3x
Organizations with the highest operations maturity are 3.3x more likely to succeed at scaling high-value gen AI use cases and report 2.5x higher average revenue growth.
How Accenture can help in supply chain managed services
Proven, measurable results
95%
of company-wide spend categorized for a global logistics firm operating across 80+ countries and six regions.
20-30%
Inventory cost reduction achievable through managed supply chain operations.
5-15%
Operational cost improvement through managed supply chain operations.
Our leader
Fabrice Dersy
Senior Managing Director – Supply Chain and Engineering, Managed Services
Frequently asked questions
A company should consider supply chain managed services when the cost and complexity of supply chain management in-house outweighs the benefit of doing so. Common triggers include rising operational costs, difficulty retaining specialist talent, inconsistent service levels across markets, the need to scale quickly and gaps in supply chain risk management capability. Managed services are also a strong option for companies that want to professionalize their procurement function and access AI-powered capabilities without the time and investment required to build them internally. Working with managed service providers also gives access to scale and cross-industry expertise that internal teams rarely match.
Supply chain managed services typically cover the operational functions a company chooses to run through an external partner rather than in-house. This includes procurement and source-to-pay operations, supplier management, demand and supply planning, warehouse and fulfillment management, order management, transport coordination and aftersales service. Accenture's managed services also include supply chain control tower operations with AI-powered demand forecasting, real-time visibility across the network and automated exception management to resolve issues before they affect performance.
Supply chain managed services improve efficiency by replacing each fragmented supply chain process with a consistent, technology-enabled operating model run by specialists. Tasks that previously required manual effort, including categorizing spend, managing exceptions, handling supply chain risk and coordinating across suppliers, are automated or handled by dedicated teams with the tools and experience to do them faster. Over time, continuous improvement programs use performance data to reduce cost-to-serve further, so efficiency gains compound rather than plateau.