Supply Chain OS

Turn supply chain signals into coordinated action

Connect decisions and execution across the systems you already have — so your teams respond faster, with AI doing the work and people staying in control. Better service, lower inventory, greater resilience.

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Supply chain signals outpace coordinated action

ERP, planning, logistics, and visibility platforms generate a constant stream of signals about demand shifts, inventory risks, supplier constraints, and transportation disruptions. Yet decisions and actions often remain fragmented across systems and teams. As AI expands the volume and speed of recommendations, organizations face a new challenge: turning signals into coordinated execution across the supply chain without replacing existing technology investments.

Read the latest blog

Agentic Supply Chain: Meeting Demand at the Speed of Agents

Accenture can help

Supply Chain OS

Supply Chain OS connects ERP, WMS, TMS, planning, and visibility systems to turn signals into action. It unifies decisions and execution to improve service, inventory, cost, and resilience through AI-powered workflows with governance and human oversight.

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How it works

Supply Chain OS combines AI-powered decisions and Accenture's expertise in a modular model that scales governed automation as business needs evolve.

Connect your supply chain ecosystem

Connect and coordinate ERP, WMS, TMS, planning, and visibility platforms to help decisions and actions flow more consistently across the supply chain.

Turn signals into coordinated action

AI-powered agents move from identifying issues to coordinating responses across systems and operations, accelerating execution.

Apply supply chain expertise at scale

Operationalize Accenture's supply chain expertise through configurable workflows, proven reference models, and reusable playbooks, accelerating adoption.

Activate capabilities where they matter most

Start with priority use cases and expand as needs evolve, extending automation and intelligence where impact is greatest.

Scale autonomy with governance

Define when actions are recommended, approved or executed automatically with oversight, auditability and explainability throughout.

6 ways Supply Chain OS turns signals into coordinated action

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Demand & supply planning

Combine demand signals, forecasts, and scenarios to anticipate change, improve planning decisions, and balance demand, supply, inventory, and priorities.

Inventory optimization

Optimize inventory across the network, reduce excess and shortages, and improve service levels through coordinated inventory decisions.

Logistics & transportation execution

Detect transportation risks and disruptions, evaluate response options, and coordinate recovery actions to improve delivery performance, cost, and resilience.

Warehouse & fulfillment operations

Prioritize work, manage exceptions, and coordinate warehouse and fulfillment decisions to improve productivity, service performance, and consistency.

Manufacturing planning & operations

Coordinate production, scheduling, maintenance, and quality decisions to respond faster to demand shifts, constraints, and disruptions.

Network & order management

Coordinate order, sourcing, allocation, and network decisions to improve responsiveness, fulfillment performance, and end-to-end execution.

Designed to improve cost, service, and operational productivity

10–15%

lower inventory levels

15–25%

reduction in obsolescence

5–7%

improvement in service levels

30–50%

reduction in manual exception handling

_{*Figures are target performance based on design and pilot expectations. Client results are established during baseline and may vary.}

Our partners

Our leader

Diego Pantoja-Navajas

Enterprise AI Value Strategy Lead

Your next move

See how Supply Chain OS turns fragmented signals into coordinated, governed execution across planning, fulfillment and manufacturing.

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Supply Chain OS is built for supply chain leaders and teams across planning, inventory, logistics, fulfillment, and manufacturing. It coordinates decisions and actions in complex environments to improve service, cost, and resilience.

Control towers focus on visibility, alerts, and recommendations. Supply Chain OS connects decision-making with execution across planning, fulfillment, logistics, and manufacturing — turning signals into governed action, not more alerts.

Yes. Supply Chain OS works across existing ERP, planning, WMS, TMS, and visibility platforms. It provides a cross-system orchestration and execution layer that coordinates decisions and actions without requiring organizations to standardize on a single technology provider.

Supply Chain OS interprets signals, identifies root causes, evaluates options, and coordinates recovery across systems. AI agents and configurable workflows adjust plans, rebalance inventory, and reroute shipments — with human oversight.

Supply Chain OS uses AI agents, configurable workflows, and reusable playbooks to interpret signals and coordinate action across planning, fulfillment, and manufacturing. You define when it recommends, seeks approval, or acts.

Supply Chain OS offers modular capabilities across planning, fulfillment, and manufacturing: demand and supply planning, inventory optimization, S&OP, order management, transportation, warehouse operations, production, and quality.