Utilities
Full meter to cash billing supporting tariffs, regulatory requirements and multi utility operations at scale.
Managing high-volume billing at scale is difficult, and expanding to new products and pricing models only adds to the complexity. Your legacy systems are likely breaking down because they weren't built for the speed you need, forcing teams into manual workarounds that are slow, expensive and error-prone.
These challenges directly impact your cash-flow performance. Organizations are quickly realizing that their billing system is the deciding factor in how reliably they can convert growth into realized revenue.
10-15%
improvement in billing accuracy
Up to 50%
increase in on‑time payments
Up to 90%
growth in digital payment adoption
Up to $2.5M
in annual exception-handling savings
Accenture Billing and Payments Engine is designed for large enterprises and public-sector organizations with complex billing requirements—such as high transaction volumes, multi-entity operations, diverse pricing models and regulatory considerations. It is commonly used in industries including utilities, insurance and public sector programs, retail and subscription businesses, telecommunications and multi-entity services organizations.
Many traditional billing systems rely on rigid configurations or extensive customization that can be difficult to adapt as business models evolve. Accenture Billing and Payments Engine is built around configurable billing models designed to support change—helping organizations manage complexity as products, pricing structures and operating models evolve.
Yes. The platform is designed to operate within existing enterprise ecosystems. It can function as a centralized billing and payments platform or complement existing systems where flexibility, scale, or automation are limited. An API-first architecture, including 150+ REST APIs, supports integration with ERP, CRM, customer information systems and legacy billing platforms.
Not necessarily. Accenture Billing and Payments Engine supports phased adoption and coexistence with existing systems, enabling organizations to modernize billing capabilities incrementally rather than through large scale system replacement programs.
The platform supports a wide range of billing and monetization models, including recurring, usage-based, subscription and one-time billing. It is designed to handle complex pricing structures such as tiered pricing, bundles, discounts, multi component charges and multi party settlement.
Yes. Our built-in features for global compliance and security protocols ensure your billing and payments are meeting regulatory, audit and governance requirements. This includes support for tax compliance, GDPR, PCI-DSS and other regulatory standards.