Accenture + ServiceNow

Accenture brings unmatched talent, experience and global scale to help clients achieve transformative innovation and business value with ServiceNow.

Announcing the Accenture ServiceNow Business Group

Helping organizations transform the way they work.

Our ServiceNow offerings

The Accenture ServiceNow Business Group offers industry and domain-focused solutions designed to deliver tangible, positive outcomes for clients at scale.

IT workflows

We modernize IT to drive digital transparency and deliver high-performance business services and visibility. Learn more.

HR service delivery

We help clients deliver modern, digital employee experiences to attract and retain the best talent and engage their workforce. Learn more.

Customer workflows

We work with our clients to re-imagine customer engagement with proactive service from issue to resolution. Learn more.

Platform application development

Our team of experts helps clients expand the value of ServiceNow, building enterprise workflows and integrations to meet unique business needs.

Security operations

Our experience in security transformation and GRC platform migration helps clients respond faster to incidents, vulnerabilities and enterprise risk.

Industry solutions

We help clients meet unique business needs with solutions and services for industries such as telecommunications, financial services and government.

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Case studies

Accenture supports forces with Siemens Healthineers in digitizing its customer service processes and facilitating seamless online interaction.

One of the world's leading international banks completes an advanced and far-reaching human resources and employee experience transformation.

As one of ServiceNow’s largest customers, Accenture has hands-on understanding of the technology.

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What we think

AIOps can provide visibility, identify potential service issues and help IT leaders optimize spend for other business leaders in the enterprise.

Automation streamlines customer service processes while improving customer satisfaction and reducing a company’s overall cost to serve customers.

Staying ahead of vulnerabilities that can be used to breach networks helps proactively mitigate security risks and limit exposure to cyberthreats.

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Awards & recognition


Global partner of the year

2019, 2020


Global customer workflow partner of the year



Partner of the year – EMEA



Customer workflow partner of the year – EMEA

2019, 2020


Partner of the Year – AMS


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Our leaders