Accenture + ServiceNow
Accenture brings unmatched talent, experience and global scale to help clients achieve transformative innovation and business value with ServiceNow.
Our ServiceNow offerings
The Accenture ServiceNow Business Group offers industry and domain-focused solutions designed to deliver tangible, positive outcomes for clients at scale.
IT workflows
We modernize IT to drive digital transparency and deliver high-performance business services and visibility. Learn more.
HR service delivery
We help clients deliver modern, digital employee experiences to attract and retain the best talent and engage their workforce. Learn more.
Customer workflows
We work with our clients to re-imagine customer engagement with proactive service from issue to resolution. Learn more.
Platform application development
Our team of experts helps clients expand the value of ServiceNow, building enterprise workflows and integrations to meet unique business needs.
Security operations
Our experience in security transformation and GRC platform migration helps clients respond faster to incidents, vulnerabilities and enterprise risk.
Industry solutions
We help clients meet unique business needs with solutions and services for industries such as telecommunications, financial services and government.
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Accenture + ServiceNow: HR + workforce experience
The world of work is changing, rapidly and permanently. People want to feel a sense of purpose and belonging at work—and organizations today have a unique opportunity to reimagine how work gets done and to create a best-in-class experience that makes their workforce feel valued.
Accenture’s next-gen talent processes coupled with the ServiceNow platform ensures comprehensive, collaborative, and reliable experiences. Through increased communication across departments, integrations with core systems, and a comprehensive portal, Accenture and ServiceNow deliver workforce solutions that unlock productivity and deliver unified experiences centered around the actual needs of the workforce. Reimagine your workforce experience and make it a great place to work for everyone.
Case studies
Vodafone Business transformed their customer experience with a bold transition to new systems and new ways of working.
Accenture supports forces with Siemens Healthineers in digitizing its customer service processes and facilitating seamless online interaction.
One of the world's leading international banks completes an advanced and far-reaching human resources and employee experience transformation.
As one of ServiceNow’s largest customers, Accenture has hands-on understanding of the technology.
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What we think
ServiceNow is a cloud platform that supports elements of our Living Systems approach, helping companies to transform their enterprise IT.
AIOps can provide visibility, identify potential service issues and help IT leaders optimize spend for other business leaders in the enterprise.
Awards & recognition
EVEREST GROUP
Named a leader in ServiceNow services by Analyst Firm Everest Group
2021PAC INNOVATION RADAR
Named BEST IN CLASS and OVERALL LEADER for ServiceNow Services in Europe
2021SERVICENOW
Global partner of the year
2021SERVICENOW
Global creator workflow partner of the year
2021
SERVICENOW
Global industry solutions, Telco partner of the year
2021
SERVICENOW
Customer workflow partner of the year – Global
2021
SERVICENOW
Customer workflow partner of the year – EMEA
2021
SERVICENOW
Customer workflow partner of the year – APJ
2021
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