ServiceNow Partners: Automation & Implementation | Accenture

ServiceNow Solutions and Offerings

ServiceNow Solutions and Offerings

Knowledge 2022 Featured Sessions

Case Studies

What We Think

ServiceNow Careers

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#1 global ServiceNow partner

Accenture is the global #1 among ServiceNow partners. The strength of the Accenture ServiceNow Business Group lies in the deep expertise of our people across all of our businesses—Strategy & Consulting, Accenture Song, Technology and Operations.

Our platform-led approach unites the industry and technology transformation experience of Accenture and ServiceNow to deliver on the promise of digital business. Enabling clients to thrive in the cloud by harnessing the cloud continuum with a dynamic set of capabilities that power innovation across the enterprise.

We’re here to help reimagine customer engagement and delight customers with proactive service at every touchpoint. And create modern workforce solutions to reinvent business models with processes that embed service into digital products.

We offer the right balance of industry and technology expertise, to make us the ServiceNow Implementation partner you can trust to solve even the most complex business problems.

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Knowledge 2022 featured sessions

Our exciting line up of featured sessions included:

New York

Las Vegas

The Hague, Netherlands

Sydney, Australia

MAY 2022

Reimagine the workplace to thrive in uncertainty

Learn about the physical, digital, and human components needed to create an inspirational workplace experience.

WATCH NOW

MAY 2022

Activate customer service as a driver of growth

Customer service as a cost center? That's so 2021. This session gets into the ‘why' and "how' of customer service as a revenue driver.

WATCH NOW

MAY 2022

Zero-trust: What, why, and how ServiceNow can help

Learn how to leverage ServiceNow to modernize, unify, and manage the shift that comes with implementation of zero-trust solutions.

WATCH NOW

MAY 2022

Demo: Seamless onboarding and portal accelerator

Using the ServiceNow platform, Accenture is creating a world-class 'window to anywhere' experience for clients and its own people.

WATCH NOW

MAY 2022

Reimagine the workplace to thrive in uncertainty

Learn about the physical, digital, and human components needed to create an inspirational workplace experience.

WATCH NOW

MAY 2022

Activate customer service as a driver of growth

Customer service as a cost center? That's so 2021. This session gets into the ‘why' and "how' of customer service as a revenue driver.

WATCH NOW

MAY 2022

Cloud and edge: Bridge the digital and physical

Edge computing is enabling new experiences, new levels of service and new revenue. Learn how edge is transforming business and consumer experiences.

WATCH NOW

MAY 2022

Transforming the workplace at Accenture

Learn how Accenture deployed HR Service Delivery and the enhanced experiences its employees continue to share.

WATCH NOW

MAY 2022

Demo: Seamless onboarding and portal accelerator

Using the ServiceNow platform, Accenture is creating a world-class 'window to anywhere' experience for clients and its own people.

WATCH NOW

MAY 2022

Reimagine the workplace to thrive in uncertainty

Learn about the physical, digital, and human components needed to create an inspirational workplace experience.

WATCH NOW

MAY 2022

Unlocking value with integrated risk management

Governance, Risk and Compliance (GRC) technologies aren't paying off. This session offers relief via digitally integrated risk management.

WATCH NOW

MAY 2022

Demo: Seamless onboarding and portal accelerator

Using the ServiceNow platform, Accenture is creating a world-class 'window to anywhere' experience for clients and its own people.

WATCH NOW

MAY 2022

Reimagine the workplace to thrive in uncertainty

Learn about the physical, digital, and human components needed to create an inspirational workplace experience.

WATCH NOW

MAY 2022

Why you should go all-in on cloud

Organizations unlock more value if they treat the cloud as a seamless continuum of capabilities. This is how.

WATCH NOW

MAY 2022

Demo: Seamless onboarding and portal accelerator

Using the ServiceNow platform, Accenture is creating a world-class 'window to anywhere' experience for clients and its own people.

WATCH NOW

New York

Las Vegas

The Hague, Netherlands

Sydney, Australia

ServiceNow solutions and offerings

This is where we deliver on the promise of technology and human ingenuity. Combining our ServiceNow implementation experience to solve our clients’ biggest challenges - both present and future – to truly deliver on the promise of digital business.

Harness and manage the cloud continuum

Embrace new technologies and modern approaches to harness the cloud from public to edge and power capabilities and innovation across your enterprise. Learn more.

Reimagining service for customers

Adapt to deliver modern, digital first service to reimagine customer engagement with proactive service from issue to resolutions at every touchpoint. Learn more.

Workforce solutions

Create modern, sustainable work experiences with flexible service models, seamless digital enterprise services, and a future-ready culture. Learn more.

 IT workflows

Modernize IT to drive digital transparency and deliver high-performance business services and visibility. Learn more.

Platform application development

Build enterprise workflows and integrations to meet your unique business needs.

Security operations

Respond faster to incidents, vulnerabilities, and enterprise risk with our deep experience in security transformation and GRC platform migration. Learn more.

View All

By the numbers

With the world's largest ServiceNow practice, we're continually investing in our people and skills. In fact, we deliver many thousands of ServiceNow training annually and have the highest number of ServiceNow Certifications in the market.

17K+

ServiceNow Certifications

15K+

Skilled ServiceNow Employees

3X

ServiceNow Partner of the Year

Case studies

Meet "AVA": The State of Tennessee's virtual agent

Meet "AVA": The State of Tennessee's virtual agent

The State of Tennessee leveraged intelligent automation to address the surge in family assistance requests.

Unifying customer experience brings benefits to all

Communications and Media

Unifying customer experience brings benefits to all

Vodafone Business transformed their customer experience with new systems and new ways of working.

Digitizing customer service processes

Digitizing customer service processes

Siemens Healthineers digitizes customer service processes and facilitates seamless online interaction.

Connectivity for all

Accenture Federal Services

Connectivity for all

A federal non-profit is making eligibility verification a breeze.

HSBC revamps HR services and employee experience

HSBC revamps HR services and employee experience

Advanced and far-reaching human resources and employee experience transformation.

The power of ServiceNow at Accenture

Accenture IT Organization

The power of ServiceNow at Accenture

Accenture leverages ServiceNow to move to a business service-based IT model and more.

View All

VIEW MORE CASE STUDIES

What we think

VIEW MORE ARTICLES

End-to-Endless Customer Service

End-to-endless customer service

It’s time to think about customer service in a new way to redefine the value of predictive customer service.

Strategy to embrace the hybrid cloud continuum

Strategy to embrace the hybrid cloud continuum

Public cloud once seemed like the perfect solution. But as cloud continues to evolve, more companies are turning to a hybrid cloud.

Creating a modern digital workplace

Creating a modern digital workplace

How the Cloud Continuum is changing the enterprise workplace and how to respond.

The customer service model of the future

How AIOps can help IT be a better business partner

Transform visibility and control of enterprise IT

Intelligence-driven security

VIEW MORE ARTICLES

Awards & recognition

As ServiceNow partners with a leading role, we are proud to have received widespread recognition for ServiceNow implementation. Our unique partnership combines the best of ServiceNow services with Accenture’s unmatched experience and assets.

HFS RESEARCH

#1 in Top 10 for ServiceNow services

#1 innovation capability #1 ability to execute

EVEREST GROUP

Leader in the Everest Group PEAK Matrix® for ServiceNow services

Cited for expertise across ServiceNow

PAC INNOVATION RADAR

Overall Leader for ServiceNow services

Named best in class and overall leader in Europe

SERVICENOW

Employee workflow partner of the year: AMS

2022

SERVICENOW

IT workflow partner of the year: Global, APJ & EMEA

2022

SERVICENOW

Customer workflow partner of the year: Global

2022

SERVICENOW

Industry solutions, Telco partner of the year: Global

2022

SERVICENOW

Creator workflow partner of the year: Global

2022

SERVICENOW

Global partner of the year

2021, 2020, 2019

View All

ServiceNow careers

Innovate and grow with our team of skilled ServiceNow professionals. Join the only company that spans the end-to-end spectrum of solutions driving the biggest transformational projects.

Our leaders