Public Safety

Prevent to protect. Public safety in a digital age.

Intelligent public safety unleashed

Digital disruption presents one of the biggest challenges to public safety agencies, but advances in digital technology are also generating some of the most innovative solutions.

Public safety agencies must now police an entirely new virtual space. The UK National Crime Agency states the volume of cybercrime now surpasses that of physical crime. Digital is also increasing citizens’ expectations for faster, more tailored services at a time in which agencies face budget cuts.

Agencies must adopt a preventative approach to guarantee public safety and data-driven insights will be central to this effort. If harnessed appropriately, the enormous amount of data now generated can be used to help predict and prevent criminal activity, while integrating digital technology into services can generate savings and drive value for the public.

Public safety agencies must approach consumer fraud in a proactive way, charting a collaborative path forward.

Looking ahead in a digitally disrupted age

Public safety agencies find themselves in the center of a digital storm that will disrupt every aspect of their operations. The question is whether they will emerge stronger or significantly weakened as a result.

Leaders from all areas of public safety must identify and address the new challenges that are emerging. Learn how they're doing it here.

Spotlight on Seattle Police Department

Chris Fisher on how policing is transforming

Keep on moving

Modernising law enforcement starts at the core

Truly Human Public Safety

Public Safety leaders share CX insights

Developing the public safety ecosystem

Looking ahead in a digitally disrupted age

Latest public safety insights

Meet our subject matter experts and get their take on some of the most pressing issues facing public safety organisations.

People + machines: Reshaping public safety contact

Public safety organisations have an opportunity to transform the citizen experience.

Public safety is complex. Data doesn’t have to be.

The urgency of harnessing data as a strategic asset is increased further by police agencies seeking to move towards preventative policing.

Case studies

Understanding the big picture with the help of data analytics.

Rewiring the rulebook: Transforming the experience of criminal justice in the UK through video enablement.

WMP2020: A bold new model for policing

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Our leaders

Transforming public service

By leveraging deep industry expertise and applying it to the specific challenges that public organisations face, we can deliver proven solutions, end-to-end. We’re infusing government with the fresh thinking it needs to give citizens what they want.

Modernising the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Truly human government

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

Public sector consulting

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Across the public sector, we’re helping transform organisations to continuously adapt and improve outcomes through innovation.

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