About Accenture | New Zealand

By the Numbers

Designing Services for the New Zealand Public

Accenture Digital Health Technology Vision 2021

Case Studies

Meet the Team

We help create intelligent and thriving businesses, governments and communities. We do it using our unrivalled ability to deliver end-to-end services that transform, digitise, power, run and secure innovative solutions.

Accenture acquires SAP and cloud specialist Zag

Helping clients accelerate business transformation

By the numbers

We’re working to improve the lives of New Zealanders, now and for the next generation.

52_%

Reduction in our carbon emissions globally, reaching our 2020 goal of 50% early.

14K

Metric tons of travel carbons removed compared to last year by using collaboration technologies.

100_%

Of Accenture New Zealand employees have volunteered to charities and community causes in New Zealand.

Designing services for the New Zealand Public

The report is designed to help advance the practice of service design as a whole in Aotearoa, New Zealand.

By putting people at the heart of services to help communities thrive, we can help support large scale government transformations. We found the components that make up an organisation’s design maturity are impact, influence and trust. All three are crucial in designing and delivering successful public services.

Given the changing landscape of New Zealand and the unique context and challenges of designing government services in New Zealand, service design can add value to government services in a number of ways:

Potential solutions are low risk
Services are ready to implement
Services are supported and agreed on

Accenture Digital Health Technology Vision 2021

The Accenture Digital Health Technology Vision surveyed 399 healthcare executives across six countries to learn from their perspectives.

Healthcare executives (81%) say the pace of digital transformation for their organisation is accelerating.

Most (93%) report that their organisation is innovating with an urgency and call to action this year.

Five emerging trends reveal what healthcare organisations will need to address to accelerate and master change in all parts of their organisation.

Retail

Alepa Block Wish: Your wish, our command

Leading Finnish grocery retailer Alepa launches innovative chatbot Block Wish to increase customer choice and convenience.

Banking

Digitalizing the retail banking experience

We helped State Bank of India (SBI) undergo a revolutionary change in the way it serves retail banking customers.

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Transformation for a thriving New Zealand

We live, breathe, and love New Zealand. We know it’s special, a bit different from anywhere else. We’re working with our fellow Kiwis on a journey of positive transformation, doing the right thing by our society to ensure a thriving New Zealand.