Consumer Goods & Services
Welcome to the new era of commerce.
Highlighting how we see consumers evolving over the next three-five years, our Future Ready CPG framework explores the five core principals and twelve characteristics that we believe will be central to success in the industry during this timeframe.
Developed through extensive interviews with leading CPG’s, industry benchmarking and ideation, our vision of the future helps companies understand what’s required for total enterprise reinvention and to master emerging capabilities before they become outdated.
Success in this new world calls for a new breed of data-fuelled, human-led business, able to effortlessly reimagine growth, provide winning customer experience and endlessly re-engineer themselves to capitalize on it.
We call these Future Ready Businesses.LEARN MORE
The consumer packaged goods industry is experiencing the largest channel proliferation and fundamental shift in the relationship between consumers and manufacturers ever. This presents a significant opportunity for CPGs to rethink their role in the industry.
Today, the role of digital is not just about transactions. Consumers move across both physical and digital touchpoints all the time, and customers are no different. They want the same seamless experiences in their professional dealings with CPGs that they have as consumers—and most of them (87%) believe that that answer is in B2B commerce solutions that mimic the B2C experience.
Digital engagement is the single biggest driver of commerce online, and in the store. Welcome to the new era of commerce.
Working with Accenture means working with a cross-functional team of experts to help drive value, transform, innovate and grow your consumer goods and services business at scale and pace.
Identify new business growth opportunities and improve performance through CPG innovation in products, services, processes and agile business models.
Creating unified consumer and customer brand experiences across all channels, enabled by a digitally integrated organization.
Unlock trapped value with intelligent operations. Create corporate agility and drive business growth with intelligent operating models.
Blend human + machine in new ways to harness the power of data and artificial intelligence, powered by cloud, adopted at scale.
Reimagine the role of supply chain to deliver connected consumer experiences and to digitally enable, by design, for profitable and responsible growth.
Accenture Consumer Goods and Service consulting offers a full range of services that help identify new business growth opportunities, drive consumer goods innovation, technology transformation and personalized customer experiences.
Discover how we are working across the food value chain (seeds, farming and processing) to drive innovation and growth for our agri clients.
Check out how we are transforming the beauty customer experience and enabling clients to discover new areas of opportunity fueled by data.
Enabling the transformation of beverages through human-centric product innovation and sustainable models, driving superior performance and experience.
We’re helping food companies pivot to consumers' evolving needs for quick, healthy, socially responsible products that elevate experiences.
From personal care and hygiene to home care products and appliances, we help clients adapt to a new reality, driven by evolving consumer lifestyles.
Learn the 5 keys to mastering AI for differentiation and 50% more growth.
Accenture research highlights consumer-facing companies need to respond to redefined consumer priorities.
The move will strengthen Accenture Song’s ability to deliver creative and tech-driven brand experiences for clients across Southeast Asia.
The agreement reinforces Accenture’s continued investments in commerce to help clients accelerate growth and sustain relevance.
Successful consumer-facing companies are using immersive technologies to build digital environments that are increasingly realistic and create a greater connection to the physical world.