Everyone is talking about and using artificial intelligence (AI) today. From boardrooms to factory floors, from call centres to logistics fleets, and from governments to venture capitalists, individuals and businesses alike are using AI for a range of benefits. Whether it’s getting a digital assistant to automate tasks or virtual agents at a retailer to help solve a customer issue, AI technologies are helping people do things more efficiently.
According to Accenture’s report, AI: Built to Scale, 84 percent of business executives believe they need to use AI to achieve their growth objectives. However, 76 percent acknowledge struggling with how to scale AI across their business. Until now, there hasn’t been a blueprint to getting past proof of concept into production and scale, a transition many struggle to make. At this inflection point, it’s imperative businesses take the necessary steps to scale successfully.