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The path to artificial general intelligence

April 23, 2021

RESEARCH REPORT

In brief

Think like a human

The value of artificial general intelligence

In recent years, a series of “language models” developed using deep learning have been released. This capability can be used for applications like question answering, semantic search, and text generation with results that sound surprisingly natural.

Spot the right opportunities

Better customer service

Accenture has been prototyping a chatbot capable of scriptless interaction involving modelling with enough granularity to capture fine distinctions.

Simple reasoning

We can extract knowledge from language models for common attributes. Then we can plug the informal knowledge gaps so much common sense depends on.

Better compliance

We’re working on a broad framework to allow structured domain-specific event monitoring applications that support a limited amount of reasoning.

Exploring the AGI frontier

About the Authors

ANDREW FANO PH.D.

Managing Director – Artificial Intelligence R&D, Accenture Labs


Jean-Luc Chatelain

Managing Director – CTO Applied Intelligence


SHUBHASHIS SENGUPTA, PH.D.

Lead – Accenture Technology Innovation, APAC


VIVEK KHETAN

Technology R&D Associate Principal


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