Accenture at TM Forum Innovate Americas 2026

About the event

Join us in Dallas, 6-7 October 2026, to explore the next chapter of telecom reinvention. Accenture will share how operators can scale AI across the enterprise, accelerate the path to level 4 / 5 autonomous networks, and apply trusted data and network intelligence. All in the service of resilient operations, outstanding customer experience and new growth.

Visit us at booth 21

Experience autonomous network solutions and meet with us in private to discuss the next steps in your journey in the following areas:

• Autonomous networks: How AI-native telcos are applying autonomous networks to improve performance, resilience, customer experience, and operational efficiency.
  
  
• Building trusted data foundations for AI: How providers are measuring customer experience on top of engineering performance to improve satisfaction with predictive and automated operations.
  
  
• Scaling AI transformation across the enterprise: Learn how telcos are putting in place the talent, operating model and data foundations that underpin AI-driven change.

The network that thinks for every customer

Learn about our new research report on autonomous networks

As AI reshapes customer expectations, networks are expected to do more than carry traffic. Customers want a network that knows them, anticipates their needs and acts before problems surface. Yet most networks still run on disconnected systems built for a simpler time, with operators reacting to disruption rather than preventing it.

Telco executives see the potential of autonomous networks. By 2030, operators who successfully scale them expect to deliver 30% lower network operating expenditure and 11% higher revenue. Only one in three, however, think they’ll achieve level four or five autonomous networks by this time—the level needed to deliver what we call a network of one, where every customer and device is known, their needs anticipated and their experience continuously improved.

Our research and experience with clients show how leading telcos are building autonomous networks:

• They create a Digital Brain, an intelligence and orchestration layer that connects network data, AI models and agents, and coordinates automated action across the network.
  
  
• They don’t try to automate everything at once. They start with the biggest payoffs, for example in the network operations center (NOC), and establish an early business case.
  
  
• They don’t treat autonomous networks as an IT initiative, but as a CEO-sponsored enterprise transformation. Instead of running the network as separate domains, their new operating models cover the full network lifecycle, with data, governance and workforce as the foundation.