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SERVICE

High-impact public sector consulting

To keep pace with public sector change, we can help you innovate, transform and work smarter, to enhance services, improve outcomes and achieve more.

When the world moves, move ahead

Rapid change in the public sector—driven by rising consumer demands and private sector innovation—is creating new opportunities to transform. Harnessing digital technologies and collaborating with private sector "disruptors," we help you create the innovation culture to deliver better services, more affordably and efficiently. So you can put the people, communities, employees and businesses you serve at the heart of progress.

Innovating where industry and technology intersect, we apply deep cross-industry expertise to the biggest challenges in the public sector today so you can continually adapt as a "living" government. Infusing fresh thinking with new technologies, we bring the insight, experience and data-driven capabilities to help you modernize, up-skill your workforce and drive more value from your resources.

Whatever your priorities, we help turn your ideas into reality, deliver better experiences and improve outcomes. So, when the world moves, you’re ready to move with it.

US Public Service Consulting

Accenture's video shows how can we help you innovate, transform and work smarter, to enhance services, improve outcomes and achieve more. See more.

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Bringing new to your now

Across the United States, we’re enabling public service organizations to embrace new technologies and smarter ways of working. Our public sector consulting offerings are transforming service delivery and achieving high-impact outcomes.

Modernization

Make continuous transformation a reality, unlocking value from legacy systems while modernizing for flexibility, efficiency and cost-effectiveness.

CIO in the New

Keep step with the key emerging technologies and harness their potential to lead the public sector innovation agenda.

Customer Experience

Create simpler, more intuitive ways to engage those you serve, understand their needs and nurture strong relationships to optimize their experience.

Back office transformation

Transform back offices into innovation hubs, with analytics, automation and new technologies to expand capacity, drive insights and create value.

Agile organization

Embrace enterprise agility, citizen-centricity, fresh skills and an innovation culture to continuously adapt, ensure flexibility and stay relevant.

Industry platforms

Leverage new platforms, ecosystems, business architectures and operating models to scale from idea to implementation—and drive benefits. Fast.

Transform vision to reality

Keep pace with change

Adopt an agile mindset, skills and culture to turn innovation forces to the advantage of those you serve.Collaborate on new solutions to power transformation at speed—and scale.

Embrace new partnerships

Work with disruptors, such as those in the private sector, to fast-track innovation. Leverage new platforms and partner ecosystems to break down siloes and deliver dramatic results for citizens.

Create a "living government"

Adapt to ever-evolving citizen needs, using data and digital innovation to stay continuously relevant. Cultivate a new customer-centric mindset to inspire profoundly different behaviors.

Powered by data

Our Data Driven Consulting (DDC) approach uses data and analytics to generate richer insights and discover new intelligence to power your transformation journey. We leverage multiple data sources, advanced techniques, visualization approaches and technology tools such as the Accenture Insights Platform (AIP) to power public sector consulting—to help you implement actions and realize measurable value, rapidly.

What we think

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Awards and recognition

We are honored to be recognized as a leader in public sector consulting.

Forbes

Accenture wins the most five-star ratings

America’s best Management Consulting firms 2019
GSMA

GLOMO Award winner for VR training tool for child welfare caseworkers

MWC Barcelona 2019
Forrester Research

Accenture is a recognized leader among Business Transformation Consultancies

Q3 2017

Perspectives

We are a culture of diverse backgrounds, combining creative talent, business consulting and technical expertise.

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How can states pay the tab for their journey to the cloud?

In today’s “app” economy, identifying the right way to pay represents a growing challenge for state governments.

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Is modularity what really matters?

Modularity is a development approach to modernize legacy systems without a massive multi-year program. Is it the transformation tool agencies need?

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The radical act of putting families and children at the center

It’s easy to focus on processes, political pressures and other distractions. But it’s imperative to shift our focus to achieving outcomes that matter.

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VOICES OF PUBLIC SERVICE

Our leaders

Ryan Oakes

Global Health & Public Service Industry Practices Chair
LinkedIn

Bill Kilmartin

Former Comptroller, Commonwealth of Massachusetts
LinkedIn

Rick Webb

Former, Chief Information Officer – State of North Carolina
LinkedIn

Valerie Armbrust

Managing Director – Health & Public Service, Technology and Cloud
LinkedIn

Molly Tierney

Managing Director – Public Service, Child Welfare, North America
LinkedIn

Joseph Fiorentino

Managing Director – Applied Intelligence, Public Service, North America
LinkedIn

Kevin Ellenwood

Managing Director – Accenture Song, Public Service Customer Experience
LinkedIn

Connect with us

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