Accenture myWizard®

What’s next for IT automation? Go from piecemeal to pervasive, powered by Accenture myWizard®

Set your automation destination

Companies today have been kicking the tires on automation—and achieving value, in pockets. But, to achieve its truly transformative power, companies need to evolve to an enterprise-wide strategy. Our approach helps organizations develop an enterprise automation roadmap and align automation initiatives, using three key components:

Process

To implement a robust automation strategy, we measure the automation maturity of your organization and identify the best automation opportunities.

People

To infuse automation, we build the right automation culture, identifying new automation roles while equipping people with the relevant skills and knowledge, at speed.

Technology

With our intelligent automation platform for the enterprise, myWizard, we offer strengths and capabilities complementary to human skills for greater speed, quality and intelligence.

Implement and measure: the benefits of myWizard

Accenture uses its myWizard automation platform to implement and measure an enterprise automation strategy. Accenture myWizard® helps disrupt every aspect of the application lifecycle to drive greater business value.

1. Magnify

No one organization has a corner on innovation. myWizard’s microservices-based architecture allows us to expand on existing client and Accenture tools by incorporating innovation from across the technology ecosystem.

2. Mine

myWizard mines multiple sources of data—tickets, application and web logs, code quality, application data, testing coverage, defects and social media data—into a common data fabric to make complex correlations, generate insights and enable deep learning capabilities.

3. Manage

myWizard’s “app store” helps manage automation investments and allows users to access, develop or crowdsource the automation assets and utilities needed. An intelligent recommendation system ensures each project is using the latest innovations. The platform connects all aspects of software engineering, including governance.

4. Measure

myWizard has value-measuring capabilities built-in, including the myWizard Value Wallet. It provides a framework to improve and measure IT and business efficiency gains from using automation and artificial intelligence.

myWizard in action

With the help of myWizard, organizations can move beyond productivity and cost reduction and focus on infusing greater speed and intelligence into their applications—accelerating business growth and innovation.

Accenture myWizard® is your essential co-worker for the digital age. It helps make IT future-ready and human workers work humanly better.

myWizard® automation platform by the numbers

8,000+

engagements

22K+

assets

65K+

users

2,500+

automation experts and coaches

56

patents and patents pending

6

virtual agents

"Enterprise-wide automation success can be achieved with a holistic approach of people, process and technology."

– RAJENDRA PRASAD, Global Automation Lead – Accenture Technology

Big change for global beverage company

We combined our business process-led application outsourcing services with problem management, intelligent knowledge management and system stabilization routines. And, we used our myWizard® intelligent automation platform to embed advanced analytics, insight and automation capabilities.

70%

Reduction in overall ticket volume

65%

Reduction in critical incidents and system availability

15%

system availability improvement

Global telecom company shifts to continuous delivery

Using Accenture myWizard®, Accenture was able to achieve significant cost reduction, efficiency and productivity gains, including a cost reduction of 24 percent over 3 years. It used Splunk-enabled Accenture Analytics for Application Management to embed advanced analytics, insight and automation capabilities across the client’s IT and business functions.

24%

cost reduction over three years

90%

improvement in stability and accelerating mean time to issue identification

50%

of the error analysis on customer orders automated

What we think

We now have a broader understanding of Agile which goes beyond IT and software development to using Agile to solve business problems.

The journey of AI from a hot trend to a seamless enabler of business transformation.

Applications are evolving into living systems of technologies, infrastructure, and people—opening up new space for innovation.

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News

Leader in HfS AI services report

Accenture positioned as the overall leader in innovation, ahead of 17 other competitors

Accenture is a market leader for application services

End-to-end application transformation portfolio

Accenture named #1 IT service provider by Everest Group

Continued focus on intelligent automation

Application modernization services leader

"Best-in-class” vision and strategy

Meet our lead

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