Inclusion and innovation, with Eric Joost
How prepared is the insurance workforce for a digitally-driven future? Are insurers equipped to attract new, more diverse talent? And how does it all feed into a sustainable future for the industry? Eric Joost from Willis Towers Watson explains why innovation is non-negotiable—and why inclusion must be a personal priority.
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Eric Joost of Willis Towers Watson explains the importance of getting the customer experience right.