“‘We're sorry, we’ll have to call you back, our systems are down.’ I heard that a lot. It was like a museum of IT; you name it, we had it. We were in old-fashioned data centers, we had multiple providers and our networks weren’t fit for purpose”

Adrian Brown, Towergate COO

“We had people with old technologies – 7, 8, 9-year-old laptops, running every system you can imagine. So, there was no consistency. People weren’t able to use the telephone systems; if there was a fault, we couldn’t even call the help desk to tell them! We were in a very fragmented, very fragile way.”

Gordon Walters, Towergate CIO

“We needed a partner that partnered with us in a seamless way and that’s what we achieved. It always felt like one team. I'd walk into a room of people and wouldn't be sure of who was working for Accenture, which was absolutely fantastic.”

Adrian Brown, Towergate COO

“No other financial services organisation had shifted as much of their IT infrastructure to the cloud. We have deep experience in cloud, but the challenge for Towergate was approaching this as more than an IT solution. It was a complete business solution–commercially led and measured.”

Kamran Ikram, Accenture Senior Director,
Infrastructure Services

“We chose Accenture to help lead this program not only because of their leadership in cloud deployment and commitment to service quality, but their dedication to our relationship. Those were absolutely the qualifications we were looking for in a strategic service partner.”

Gordon Walters, Towergate CIO